AAA policyholders can’t cancel their car insurance online. Rather, they must contact customer service at 1-877-387-8378 or speak to an agent in-person.
KEEP IN MIND
- An AAA insurance policy is different from an AAA membership.
- Your auto insurance policy covers costs from vehicle accidents and related liabilities. It is mandatory in almost all states, except New Hampshire.
- Your AAA membership provides benefits such as roadside assistance, which is optional.
Drivers can cancel their AAA insurance at any time
You can cancel your American Automobile Association (AAA) car insurance at any time, even if you’ve just recently started a new policy, following these steps:
- Call the nationwide AAA customer service number at 1-877-387-8378
- You will need to key in your ZIP code. Then wait for the next prompt.
- For English, press 1. For Spanish, press 8.
- Listen to the menu options and press the number for “Billing, Claims, Changes To Policy”, at time of writing, it’s 3.
In order to cancel your AAA car insurance policy, be sure you have your AAA policy number handy and you know the date you want the cancellation to go into effect.
How much refund will I get from canceling my AAA policy?
Every branch of the AAA has its own policy and is bound by different state laws on how refunds of insurance should be handled.
Aside from calling and asking customer service, the alternative way to estimate your refund is to read your policyholder’s agreement.
For example, in a sample policy agreement in Missouri, the conditions of cancellation can be found under the Premium Refund heading.
- If you cancel during the first policy period (first six months), the earned premium will be computed on a pro rata basis plus a 10% cancellation penalty. The 10% cancellation penalty will be computed on the unearned premium.
- If you cancel at any other time, the premium for the period from the date of cancellation to the expiration date will be refunded on a pro rata basis.
How to cancel AAA membership?
Canceling your AAA auto insurance policy is not the same as canceling your AAA membership. You can cancel your insurance policy with AAA while retaining the AAA member services and benefits of being an AAA Club member, such as roadside assistance.
You can cancel your AAA membership by calling the AAA branch that serves your region. The number can be found on your AAA card.
You can also try this:
- Call the nationwide AAA customer service number at 1-877-387-8378
- You will need to key in your ZIP code. Then wait for the next prompt and navigate the phone tree menu to be connected to a representative.
Xuyun Zeng is a writer and editor with a wide-ranging content background including tech, journalism, cars and health care. After graduating with highest honors in journalism, Xuyun led a newspaper to win eight awards, helped start an award-winning film industry podcast and has written over a hundred articles about cars repair, state laws and insurance. Prior to joining Jerry, Xuyun worked as a freelance SEO consultant with a mission to create the best content that will help readers and grow organic traffic.
Kevin Berry is the Senior Director of Content at Jerry and has been working in the digital content space since 2011 across the car insurance/repair, personal finance, travel and sports industries. Prior to Jerry, Kevin was a content team lead at NerdWallet overseeing the Multimedia Production and Travel Rewards teams. Previously, he worked for NBC Sports, Comcast Cable and Nike. He has a Master`s Degree from Arkansas State and a Bachelor`s from Oregon State University.
