Fred Loya policyholders who have paid for roadside assistance coverage can call 1-855-548-5626 for help related to a covered emergency.
Roadside assistance coverage is only available in 12 states (Alabama, Arizona, California, Colorado, Georgia, Illinois, Indiana, New Mexico, Nevada, Ohio, Oklahoma and Texas).
Fred Loya’s roadside assistance coverage offers general emergency assistance for vehicle mishaps like low fuel, flat tires or battery malfunctions.
The extent of what’s covered varies by state. According to an agreement based in Georgia, a “covered emergency” may include:
- A mechanical or electrical breakdown.
- Battery failure.
- Insufficient supply of fuel, oil, water or other fluid.
- Flat tire.
- Lock-out.
- Entrapment in snow, mud, or water and within 50 feet of a road or highway.
There are limits to how much Fred Loya will pay for each call. In the Georgia example, there are two plans.
| Service | Plan A – Full Benefits Payout | Plan B – Modified Benefits Payout |
| Tow | $70 | $50 |
| Locksmith | $30 | n/a |
| Emergency Road Service | $40 | $35 |
How to get service from Fred Loya roadside assistance
To get immediate roadside assistance, call Fred Loya at 1-855-548-5626.
Be sure to keep all paperwork involved in the process, as claims might be done on a reimbursement basis. According to a policy agreement from Georgia, Fred Loya will reimburse you if you:
- Report all roadside assistance claims within seven days.
- Provide the original customer copy of invoices from a licensed commercial tow/repair facility.
- Do not submit photocopies of invoices.
- Include a police report if the claim involves an accident.
Your tow bill must:
- Be in the covered person’s name.
- Clearly display the serviced car, including the Vehicle Identification Number (VIN).
- State the reason for towing.
- Indicate the miles towed.
- Show the time and date of services rendered.
Failure to provide the required documentation will result in claim denial.
Xuyun Zeng is a writer and editor with a wide-ranging content background including tech, journalism, cars and health care. After graduating with highest honors in journalism, Xuyun led a newspaper to win eight awards, helped start an award-winning film industry podcast and has written over a hundred articles about cars repair, state laws and insurance. Prior to joining Jerry, Xuyun worked as a freelance SEO consultant with a mission to create the best content that will help readers and grow organic traffic.
Kevin Berry is the Senior Director of Content at Jerry and has been working in the digital content space since 2011 across the car insurance/repair, personal finance, travel and sports industries. Prior to Jerry, Kevin was a content team lead at NerdWallet overseeing the Multimedia Production and Travel Rewards teams. Previously, he worked for NBC Sports, Comcast Cable and Nike. He has a Master`s Degree from Arkansas State and a Bachelor`s from Oregon State University.
