Survey: 1 in 4 People Would Rather Eat Sketchy Sushi, Go Skydiving Than Buy a Used Car
A new study has found that 1 in 4 people view purchasing a used car as riskier than eating gas station sushi or going skydiving.
In a new survey, a quarter of respondents said they would rather eat gas station sushi or go skydiving than purchase a
used car
. One in five people said they’d rather get a root canal.The study, conducted by CarMax, focused on customer attitudes and behaviors toward major purchases, such as used vehicles, and how flexible return policies increase buyer trust. The survey was performed anonymously between March 30 and April 4 and interviewed over 1,000 adults (18-plus) throughout the United States.
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Money-back guarantees increase likelihood of purchasing used
Among the numerous insights uncovered by
the poll
is the impact that a simple and liberal return policy may have on reducing buyer uncertainty. In fact, 93% of participants said a 30-day money-back guarantee would heavily influence whether or not they would buy a used car.One-fourth of those polled indicated they wished they could get their money back, and a comparable percentage said that they would return their used car if the process wasn’t so complicated or extensive.
Furthermore, study findings indicated that a generous return policy may encourage consumers to make riskier purchases, like an
electric vehicle (EV)
. Almost two-thirds of respondents (65%) indicated they would be more likely to buy an EV if they had 30 days to return it if needed.“In today’s environment, it’s more important than ever that people feel confident with their purchasing decisions,” Jim Lyski,
CarMax's
senior vice president and chief marketing officer, commented. “Our customers have responded really well to our unrivaled 30-Day Money-Back Guarantee and this survey further validates that to provide the best customer experience in the industry, you must give customers the time and flexibility to know they made the right choice.”
Other key findings
Here are some more interesting statistics from the survey:
- 26% of respondents said they regretted buying a secondhand car and wished they could get their money back
- 34% felt somewhat, not very, or not at all confident they were purchasing the correct car during their last transaction
- 50% intended to buy a new car for their next purchase, while 40% intended to buy a used car
- 23% of respondents feel that buying a used vehicle is riskier than skydiving, and 27% say that purchasing a used car is riskier than eating sushi from a gas station
- 18% of those polled would rather get a root canal than purchase a secondhand car
While there can be a lot of uncertainty surrounding buying a used car, there are precautions you can take to ease your mind. Purchasing the right
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