Why won't the dealer discuss the terms of my car loan over the phone?

I was approved for a car loan through the dealer, but they won't discuss the terms over the phone. I asked why and they just said I'd have to come into the dealership. Is this normal? Why won't the dealer discuss my financing terms over the phone?

Answer
“A dealer wanting you to come in to discuss the terms of your financing is relatively normal.
In some instances, privacy laws may prevent what dealerships can discuss over the phone. That’s not to say they can’t discuss the financing terms by phone.
It’s more likely that they want to have a better shot at a sale by discussing them in person. If you don’t want to go into the dealership, you don’t have to. You could balk at the offer and go somewhere else.
By doing so, you might cause the dealership to discuss the terms of the loan over the phone.
Always negotiate with a dealership and don’t be afraid to walk away.
When you do find the best deal, don’t forget that your new car will need proper coverage. Use the free Jerry app to help you find the best deal. Jerry compares rates from the top 50 companies in under a minute, delivering the best deals to your phone.”
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Eric Schad
Answered on Jul 30, 2021
Eric Schad has been a freelance writer for nearly a decade, as well as an SEO specialist and editor for the past five years. Before getting behind the keyboard, he worked in the finance and music industries (the perfect combo). With a wide array of professional and personal experiences, he’s developed a knack for tone and branding across many different verticals. Away from the computer, Schad is a blues guitar shredder, crazed sports fan, and always down for a spontaneous trip anywhere around the globe.
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