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Why is my 2021 VW Car-Net not working?
I signed up for a subscription to Volkswagen’s Car-Net in 2021, but all of a sudden, it stopped working for me. Why is my 2021 VW Car-Net not working?
Melanie Mergen · Updated on
Reviewed by Shannon Martin, Licensed Insurance Agent.
It can be frustrating when a subscription service you’re paying for isn’t functioning properly for you. How you can go about addressing your VW Car-Net not working depends on what model year your vehicle is.
If your
Volkswagen
is a 2014-2019 model, one reason could be that AT&T, VW Car-Net’s network provider, began discontinuing its 3G network in February of 2022. If your vehicle’s been affected by this, there are different options available to address the situation, which you can check on Volkswagen’s website. For assistance on model years 2020 and newer, including 2021 models, you can call VW Car-Net customer service at 833-648-2735.
As you continue caring for your car, make sure it’s also protected with the right
car insurance
policy. If you’re looking for better coverage at a better rate, Jerry
makes finding it easier than ever!With the Jerry app, you can find and compare personalized quotes from top providers in an instant, and the average Jerry user enjoys a savings of $800+ per year on their car insurance!
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- Gregory R.
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Jerry partners with more than 50 insurance companies, but our content is independently researched, written, and fact-checked by our team of editors and agents. We aren’t paid for reviews or other content.
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