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"Why is Equifax showing that my auto loan is closed? "

"I took out a four-year loan on a car two-and-a-half years ago and have never missed a payment, and my credit has continued to go up.

But I got a recent notice that my score had dropped, so I checked to see why and apparently it is because my car loan is listed as being closed, even though it is not. What should I do about this?

"

avatar
Johnny Puckett · Updated on
Reviewed by Shannon Martin, Licensed Insurance Agent.
“A lot of people have been going through this experience lately, and they are mostly involved with a certain lender. It may be a glitch in the lender’s system, or maybe the lender sold the loan to a different company.
Either way, your first call should be to the lender and your next call should be to Equifax. You should be able to get this resolved, but if you can’t, you might want to try to refinance your car to get away from this particular lender. “
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Jerry partners with more than 50 insurance companies, but our content is independently researched, written, and fact-checked by our team of editors and agents. We aren’t paid for reviews or other content.

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