When AAA comes to pick up my car, will I be able to ride home with the tow truck driver?

I have used AAA in the past and have been able to ride along with the tow truck driver, why would he tell her no? My girlfriend's car broke down the other day and she called AAA for assistance. She told me that the tow truck driver wouldn't allow her to ride back to the shop with him. Instead, he waited with her until her dad arrived to pick her up.

Shannon Martin · Updated on
Reviewed by Shannon Martin, Licensed Insurance Agent.
It used to be standard practice to catch a ride back home with your tow truck driver, but not anymore.
Due to social distancing guidelines amid the COVID-19 pandemic,
and most other major towing companies no longer allowed passengers in the tow truck cab as a safety measure.
AAA has tried to assist with this change by offering free Lyft rides or credits for other
programs. However, this option is not available in all parts of the country.
More recently, AAA has shared that only one person can ride with a tow driver to the next destination—but if you have multiple passengers, they’ll help you find another ride.
Keep in mind: For now, it’s good to be aware of what rideshare programs are available in your town and to have the phone numbers of some reliable friends and family members with you in case you are in need of a ride.
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Jerry partners with more than 50 insurance companies, but our content is independently researched, written, and fact-checked by our team of editors and agents. We aren’t paid for reviews or other content.

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