When AAA comes to pick up my car, will I be able to ride home with the tow truck driver?

I have used AAA in the past and have been able to ride along with the tow truck driver, why would he tell her no? My girlfriend's car broke down the other day and she called AAA for assistance. She told me that the tow truck driver wouldn't allow her to ride back to the shop with him. Instead, he waited with her until her dad arrived to pick her up.

“It used to be standard practice to catch a ride back home with your tow truck driver, but not anymore.
Due to social distancing guidelines, AAA and most other major towing companies no longer allow passengers in the tow truck cab since Covid started. This is to protect both the drivers and the passengers.
AAA has tried to assist with this change by offering free Lyft rides or credits for other rideshare programs. However, this option is not available in all parts of the country.
For now, it is good to be aware of what rideshare programs are available in your town and to have the phone numbers of some reliable friends and family members with you in case you are in need of a ride.”
Shannon Martin
Answered on Jul 14, 2021
Shannon is an expert in personal lines liability insurance with 13 + years of insurance industry experience. She also served as a special insurance liaison to AARP members for 6 of those years. She is a graduate of UL Lafayette and currently resides in NY with her family. Shannon is also an amateur juggler, ukulele player, and is a time travel paradox theory enthusiast.

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