Services
PriceProtect™
DriveShield™
GarageGuard™
Insurance
Car Insurance
Compare Car Insurance with Jerry
Jerry’s Expert Advice
Car Insurance Estimates
Home & Renters Insurance
Home Insurance
Renters Insurance
Loans
Car Loan
Compare Car Loans with Jerry
Jerry's Expert Advice
Car Loan Guides
Repairs
Car Repair Estimates
Repair Estimates for Popular Services
Advice
Read Car Content
Browse Jerry Car Advice
Check Out Expert Car QnA
Learn About How We Create Content
Jerry Data & Research
Recent Studies
Comprehensive Data Reports
Reviews
About
FAQ
MenuIcon
BACK

What should I say when Progressive asks me questions about my claims?

"How should I answer questions about an at-fault accident claim? I recently got into an accident in which I'm pretty sure I'm at-fault. I know they're going to call and ask me questions about what happened."

avatar
Sophie Newman · Updated on
Reviewed by Shannon Martin, Licensed Insurance Agent.
“The best way to answer questions about your claim with your
car insurance company
 is honestly.
If a police report was filed at the scene of the accident,
Progressive
 will have access to that information.
Don’t make the
mistake
 in hiding any information. The more accurate and honest you are, the quicker and easier the process will be.”
MORE:
What Do I Do After a Car Accident?
Car Insurance ClaimsCar Accidents
View full answer 
Jerry user testimonial avatar
rating primary
“My experience with Jerry has been absolutely incredible. It took my car insurance from about $400/month to about $80. The entire experience is seamless.” - Gregory R.
Lower my car insurance too
WHY YOU CAN TRUST JERRY
Jerry partners with more than 50 insurance companies, but our content is independently researched, written, and fact-checked by our team of editors and agents. We aren’t paid for reviews or other content.

Join 4M+ members in lowering their car insurance

Find insurance savings

You Might Also Be Interested

card cover

What You Need to Know about Your Liability Claim

Filing a liability claim is pretty simple—especially if you ensure you collect ample evidence and information at the scene of your auto accident.
avatar
Sarah Gray
card cover

What Should I Do If My Car Accident Claim Was Denied?

Ask for a letter of explanation from your insurance company or request a dispute—otherwise, you won’t receive a payout after a denied claim.
avatar
Olivia Rose
card cover

How to Report a Car Accident to Your Car Insurance Company

When reporting an accident to an insurance provider, a claimant needs to be straightforward, thorough, and most of all, calm.
avatar
Bellina Gaskey

Read Advice From Car Experts At Jerry

card cover

Gifting a Car in California

As long as you’ve got the vehicle title, you can gift a car in California by filling out the title and completing a Statement of Facts.
avatar
R.E. Fulton
card cover

How to Reset the Anti-Theft System on a Ford F-250

Resetting your Ford F-250’s anti-theft system involves getting your truck’s engine immobilizer system to sense the digital security code of your transponder key.
avatar
Mary Cahill
card cover

Ford Explorer Reliability: The Most Reliable Model Years

Here's a review of the most reliable used Ford Explorers by year, including the impressive 2010, 2011, and 2012 models.
avatar
Amber Reed

What Others Are Asking

Does the 2008 Ford Edge have Bluetooth?
I’m a new driver about to buy my first car: a 2008 Ford Edge! As an older car, I know it won’t have much in the way of technology, but I want to at least be able to use my phone if needed. Does the 2008 Ford Edge have Bluetooth?
avatar
Amber Reed
How do you open the gas tank on a Mazda Miata?
I want to get gas in my rental car, but I can’t find the lever for the gas tank anywhere. Does the Mazda Miata have a gas tank lever?
avatar
Liz Jenson
Why is my Toyota Tundra making a ticking noise?
Recently, I noticed my Tundra making a ticking noise when I first started it up, but it would go away once I began to drive. Now, the ticking noise is there all the time. Why is this happening?
avatar
Mary Cahill
Browse All Questions

Browse More Content

Car Repair Resources

Insurance for Your Car

Insurance in Your State

    Insurance In Your City

    Easiest way to compare and buy car insurance

    √
    No long forms
    √
    No spam or unwanted phone calls
    √
    Quotes from top insurance companies
    Find insurance savings
    Car Insurance by Make
    Audi
    BMW
    Dodge
    Ford
    GMC
    Honda
    Hyundai
    Jeep
    Kia
    Lexus
    Mercedes-Benz
    Mitsubishi
    Subaru
    Tesla
    Toyota
    View all
    Car Insurance by Model
    Chevrolet Silverado
    Chevrolet Malibu
    Ford Escape
    GMC Sierra
    Honda Accord
    Honda Civic
    Hyundai Tucson
    Jeep Cherokee
    Jeep Wrangler
    Kia Forte
    Mazda 3
    Nissan Altima
    Subaru Outback
    Subaru Crosstrek
    Toyota Camry
    Toyota Corolla
    Toyota Tacoma
    Toyota Highlander
    Toyota Rav4
    Volkswagen Jetta
    View all
    Car Insurance by State
    AL
    AZ
    AR
    CA
    CO
    CT
    DE
    FL
    GA
    ID
    IL
    IN
    IA
    KS
    KY
    LA
    ME
    MD
    MA
    MI
    MN
    MS
    MO
    MT
    NE
    NV
    NH
    NJ
    NM
    NY
    NC
    ND
    OH
    OK
    OR
    PA
    RI
    SC
    SD
    TN
    TX
    UT
    VT
    VA
    WA
    WV
    WI
    WY
    Car Insurance by City
    Austin, TX
    Boston, MA
    Charlotte, NC
    Chicago, IL
    Columbus, OH
    Dallas, TX
    Denver, CO
    Houston, TX
    Indianapolis, IN
    Jacksonville, FL
    Las Vegas, NV
    Los Angeles, CA
    Nashville, TN
    New York, NY
    Philadelphia, PA
    Phoenix, AZ
    Portland, OR
    San Antonio, TX
    San Francisco, CA
    Seattle, WA
    View all
    Car Loan by Make
    Audi
    BMW
    Chevrolet
    Ford
    GMC
    Honda
    Hyundai
    Kia
    Lexus
    Nissan
    Mercedes-Benz
    Subaru
    Tesla
    Toyota
    View all
    Car Insurance by Company
    AAA
    Allstate
    Aspire Advantage
    Assurance America
    Bristol West
    Commonwealth
    Dairyland
    Encompass
    Infinity
    Kemper
    Mapfre
    Mercury
    National General
    Nationwide
    Plymouth Rock
    Progressive
    Safeco
    State Auto
    Travelers
    Car Loan by State
    AL
    AZ
    AR
    CA
    CO
    CT
    DE
    FL
    GA
    ID
    IL
    IN
    IA
    KS
    KY
    LA
    ME
    MD
    MA
    MI
    MN
    MS
    MO
    MT
    NE
    NV
    NH
    NJ
    NM
    NY
    NC
    ND
    OH
    OK
    OR
    PA
    RI
    SC
    SD
    TN
    TX
    UT
    VT
    VA
    WA
    WV
    WI
    WY
    Car Repair by Service
    AC Compressor Replacement Cost
    Battery Replacement Cost
    Fuel Injector Replacement Cost
    Fuel Pump Replacement Cost
    Ignition Coil Replacement Cost
    Oil Change Cost
    Oil Pan Replacement Cost
    Power Steering Fluid Service Cost
    Rotate Tires Cost
    Spark Plugs Replacement Cost
    Timing Belt Replacement Cost
    Valve Cover Gasket Replacement Cost
    Water Pump Replacement Cost
    Wheel Bearings Replacement Cost
    View all