What should I do if the towing company damaged the drivetrain on my car?

What should I do if my car was damaged by the towing company? I left the car unlocked so the towing company could put the car into neutral when they towed it. When I arrived at the shop, the car had significant damage to the drivetrain. The original issue was with the alternator. The repair shop told me that the towing company probably did it.

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Eric Schad
Answered on Jul 12, 2021
Eric Schad has been a freelance writer for nearly a decade, as well as an SEO specialist and editor for the past five years. Before getting behind the keyboard, he worked in the finance and music industries (the perfect combo). With a wide array of professional and personal experiences, he’s developed a knack for tone and branding across many different verticals. Away from the computer, Schad is a blues guitar shredder, crazed sports fan, and always down for a spontaneous trip anywhere around the globe.
“Your first move should be to call the towing company.
Tell them that your drivetrain was damaged in transit between your breakdown site and the repair shop. Most reputable companies will at least investigate your claim and pay you if they find that they’re at fault.
If they want to play hardball, the issue becomes far more difficult.
Threaten to report them to the Better Business Bureau.
If that doesn’t work, hire an attorney. An attorney’s scare tactics will usually get the job done, or at least force the towing company into going to small claims court.
Drivetrains aren’t cheap. When thousands of dollars are at stake, don’t let a towing company get away with it.”
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