What should I do if paperwork errors from the dealer caused a late payment on my car loan?

After a comedy of errors, I finally received my welcome packet and letter from my car loan lender about two months after I purchased the vehicle.The lender says that I'm two weeks late on my first payment although they have a 30-day grace period. I called the dealer and they said they'd make the first month's payment for me. A week later, I called the lender and they still haven't received payment. Should I trust the dealer or should I make the payment myself?

Answer
“You should go ahead and make the payment yourself. Doing this ensures that you won’t incur a hit on your credit score or late payment fees. It also buys you 30 days to work out the payment situation with the dealership.
At the very least, the payment from the dealership will apply to next month’s payment.
However, be sure to stay on top of the situation. If the dealer said they’re making the payment as compensation for their errors, hold them accountable for their offer.
Call every day if you need to; they’ll likely make the payment to stop you from calling.
Insurance for your new car can be quite expensive. If you want to ensure you have found the best rate for your new vehicle, use the free Jerry app. Jerry compares rates from the top 50 companies in under a minute, delivering the best deals to your phone.”
avatar
Eric Schad
Answered on Aug 02, 2021
Eric Schad has been a freelance writer for nearly a decade, as well as an SEO specialist and editor for the past five years. Before getting behind the keyboard, he worked in the finance and music industries (the perfect combo). With a wide array of professional and personal experiences, he’s developed a knack for tone and branding across many different verticals. Away from the computer, Schad is a blues guitar shredder, crazed sports fan, and always down for a spontaneous trip anywhere around the globe.
thumb-up

Did this answer help you?

Ask us a question by email and we will respond within a few days.
thumb-up

Have a different question?

You can meet us at our office and discuss the details of your question.