What should I do if my lender says I paid off my car loan, but I didn't?

"Four months ago, I made a car loan payment. A week later, the money was back in my account.

When I called my credit union, they said the loan was paid off in full. But I didn't do it. Every month, I send in money, and the same return keeps happening.

What should I do?"

“You need to go into your credit union branch immediately and talk to someone to get this squared away ASAP.
Because you haven’t paid off your loan, it’s only a matter of time before the credit union realizes the error.
They should have records of when the loan was paid off as well as a canceled check or the bank account information of whoever paid it off.”
Eric Schad
Answered on Jul 26, 2021
Eric Schad has been a freelance writer for nearly a decade, as well as an SEO specialist and editor for the past five years. Before getting behind the keyboard, he worked in the finance and music industries (the perfect combo). With a wide array of professional and personal experiences, he’s developed a knack for tone and branding across many different verticals. Away from the computer, Schad is a blues guitar shredder, crazed sports fan, and always down for a spontaneous trip anywhere around the globe.

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