What should I do if my lender says I paid off my car loan, but I didn't?

"Four months ago, I made a car loan payment. A week later, the money was back in my account.

When I called my credit union, they said the loan was paid off in full. But I didn't do it. Every month, I send in money, and the same return keeps happening.

What should I do?"

Answer provided by
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Eric Schad
Answered on Jun 09, 2021
“You need to go into your credit union branch immediately and talk to someone to get this squared away ASAP.
Because you haven’t paid off your loan, it’s only a matter of time before the credit union realizes the error.
They should have records of when the loan was paid off as well as a canceled check or the bank account information of whoever paid it off. “
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