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What should I do if my 2010 Chrysler Town and Country sliding door won't open?

I’ve had my 2010 Chrysler Town and Country minivan for many years, but lately, I’ve been having issues with the sliding door—and it’s driving me crazy! What should I do if my 2010 Chrysler Town and Country sliding door won't open?

avatar
Mariza Morin · Updated on
Reviewed by Shannon Martin, Licensed Insurance Agent.
We’re sorry to hear you’re having minivan issues! Unfortunately, sliding door issues are not a new problem for the
Chrysler Town and Country
. In fact, the National Highway Traffic Safety Administration (NHTSA) just concluded a probe in 2021 on the 2016 Town and Country (along with the 2016
Dodge Grand Caravan
) after receiving 365 complaints from Chrysler minivan owners, stating that one or both sliding doors would not open—forcing rear seat passengers to exit through the front doors.
But it’s not just the 2016 models—after the NHTSA began its investigation, a Chrysler class action lawsuit soon followed. The lawsuit included 2013-2016 Chrysler Town and Country models accusing the automaker of equipping their minivans with a faulty door latch system. While the 2010 Chrysler Town and Country isn’t included in this lawsuit, we’d recommend taking your vehicle to your local Chrysler dealership or repair shop to get your sliding door issue resolved.
To be sure that you’re protected after the repair is completed, you may decide that
you need mechanical breakdown insurance
—a type of optional coverage that pays for repairs and damages that aren’t caused by an accident. Check your current
car insurance
policy to make sure the upgrade is right for you.
View full answer 
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