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What should I do after I got repairs done on my vehicle and my claim was denied?
I was in a not-at-fault accident in my leased 2019 Acura. I filed a claim with the other party's insurer, filled out paperwork with the body shop, and had them begin working on repairs. Later, I got a call from the insurer saying they are denying the claim based on the price of repairs.
Emily Maracle · Updated on
Reviewed by Shannon Martin, Licensed Insurance Agent.
“Before you can have your vehicle fixed, all
car insurance
companies require that you get an estimate of the work to be completed. An adjuster with the insurance company ensures that the repair shop is charging a fair price for the work. The insurance company will also work with the repair shop to come to an agreement on the price.
Since the insurance company is now denying the claim, you’ll need to work with them and the repair shop to see if you can come to an agreement. You may end up having to pay for some of the repairs out of pocket.
If you have
comprehensive coverage
and collision coverage
, you could see if your own insurance company would cover the repairs. You will still have to pay your deductible, but this approach may cost less than paying for the remaining repairs out of pocket.
“View full answer
- Gregory R.
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