If you’re using AAA roadside assistance
, you must be with the vehicle, and you’ll need to present a photo ID at the time of service. However, there may be an exemption in certain circumstances, as the membership covers the member, not a specific vehicle. In certain situations, AAA may bend the rules and allow the member to have their vehicle towed if they are far away—for example, if a member’s serious accident prompted immediate medical attention.
However, in most cases, AAA members must be present at the vehicle breakdown location and present their membership details before the car can be towed.
Having roadside assistance is a great way to ensure you’re safe on the road. It’s available 24/7 and applies to all American and Canadian members—but it’s not limited to your car. AAA roadside assistance also covers you in any eligible vehicle you may be riding in or driving.
To have your vehicle towed, you’ll need the following:
Location of the disabled vehicle
Description of the disabled car
AAA membership card and valid ID photo
However, double-check what is and isn’t covered by your insurance company, as AAA coverage varies by location.