Is there a way to find my prior claims history?

How can I find my prior claims history to prove that I haven’t had any accidents? I was shopping for a new insurance policy and Progressive is saying that I had an accident two years ago. But I have never had one! What’s going on?

Answer
There are times when an insurance company can report the wrong claims information under your name. As frustrating as that can be, you can definitely find your prior claims history in order to resolve this!
Ask Progressive what exact date they are showing for the accidents, and if they can provide you with any additional information.
Then you will want to get in touch with the insurance company you were with at the time of the supposed accident.. Let them know of the situation and ask for a claims-free letter. This is a letter they can provide showing that you have been claims-free when you had the policy with them.
You should also ask your prior carrier to update the CLUE report to correct your driving record going forward. CLUE is a reporting database all car insurance companies use that collects prior accident and claim information.
Keep in mind there is a chance that someone did file a claim against you at that time and if your insurance company were not able to contact you, they would have paid the claim. If this is the case, the driving history will remain.
If you are looking for better service and a cheaper rate, Jerry can help! Jerry shops prices with over 50 different insurance companies and delivers personalized quotes straight to your phone in seconds. If you have any questions, you can text an agent, and they will text right back with assistance!
Best of luck, and hopefully your driving history is cleared soon!
Shannon Martin
Answered on Oct 22, 2021
Shannon is an expert in personal lines liability insurance with 13 + years of insurance industry experience. She also served as a special insurance liaison to AARP members for 6 of those years. She is a graduate of UL Lafayette and currently resides in NY with her family. Shannon is also an amateur juggler, ukulele player, and is a time travel paradox theory enthusiast.
thumb-up

Did this answer help you?

Ask us a question by email and we will respond within a few days.
thumb-up

Have a different question?

You can meet us at our office and discuss the details of your question.
Let Jerry’s experts help you find savings on your car insurance!
No long forms or spam · Get quotes from 40+ carriers
Find insurance savings (100% Free)
rating primary
4.7/5 Rating on App Store

Easiest way to compare and buy car insurance

√
No long forms
√
No spam or unwanted phone calls
√
Quotes from top insurance companies
Find insurance savings — it's 100% free