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Is there a way for me to complain about my car insurance company?

How can I file a complaint against my car insurance company? Everything is settled now, but it took five months for them to finish my claim! I had to pay for Ubers and taxis to get to work. They won't reimburse me for any of it. There is no way it should have taken that long.

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Shannon Martin · Updated on
Reviewed by Shannon Martin, Licensed Insurance Agent.
“That does sound like a long time to have to wait for your car to get fixed! There are ways to file a complaint against your
car insurance
company if you are unhappy with them.
One way is via social media. Companies live and die by the power of Facebook, Twitter, and Instagram. You can voice your complaints there or by contacting the Better Business Bureau.
If you are looking for additional compensation, you will want to contact your state’s insurance commissioner. Every insurance company has to follow certain regulations. If your company didn’t, they should be held accountable.
You can find your state commissioner and their contact information by going to NAIC.org. This is the website for the National Association of Insurance Commissioners and their job is to enforce the insurance guidelines.
Since you aren’t happy with your insurer, it is time to find a new one!
If you are looking for better service and a cheaper rate,
Jerry
can help! Jerry shops prices with over 50 different insurance companies and delivers the lowest rates straight to your phone in seconds. If you have any questions, you can text an agent, and they will text right back with assistance!”
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WHY YOU CAN TRUST JERRY
Jerry partners with more than 50 insurance companies, but our content is independently researched, written, and fact-checked by our team of editors and agents. We aren’t paid for reviews or other content.

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