“That is a challenging situation to be facing. Unfortunately, it is not the insurance company’s responsibility to discover that you require an SR22 form or notify you that you require an SR22.
This should have been communicated to you by the court and the motor vehicle bureau in your state.
The SR22 is a “certificate of financial responsibility” proving that you are carrying the minimum coverage requirements in your state. The insurance company usually files this form with the state on your behalf as a courtesy to you. There can be a small fee associated with it, usually around $25.