If my car is totaled, how does USAA determine the actual cash value of my vehicle?

How does USAA determine the actual cash value of a vehicle? My car was totaled by another driver, but I have full coverage through USAA. I've heard that USAA will give me the cash value of my vehicle, but then I'm still on the hook for any remaining balance on my loan.

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Eric Schad
Answered on Jul 16, 2021
Eric Schad has been a freelance writer for nearly a decade, as well as an SEO specialist and editor for the past five years. Before getting behind the keyboard, he worked in the finance and music industries (the perfect combo). With a wide array of professional and personal experiences, he’s developed a knack for tone and branding across many different verticals. Away from the computer, Schad is a blues guitar shredder, crazed sports fan, and always down for a spontaneous trip anywhere around the globe.
USAA uses a third-party database tool known as CCC One to determine the actual cash value (ACV) of your car.
USAA inputs information about your car, like the:
  • make
  • model
  • mileage
This tool provides an actual cash value, which is the amount on the check you’ll receive from them.
You’re right, though. If this amount is lower than what you owe on the car, you’ll have to pay the difference.
In this case, you might want to think about gap insurance, which will pay the difference between the ACV and the loan balance.”
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