How should I reboot a Tesla Model 3?

I’ve had my Tesla Model 3 for a while now, and I love it—but the other day, the touchscreen completely froze up on me. I’ve never had this issue before, and while I hear that Teslas can be reset, I’m not good with cars at all, and I’m not sure what to do. How do I reboot my Tesla Model 3?

Answer
I’m so sorry that this is happening! Unfortunately, Teslas can glitch out from time to time, although it is rare. Luckily, there are two easy ways to reboot your Tesla Model 3—neither requires much car knowledge!
The first method you should try is a soft reboot. This is similar to restarting a glitchy computer or phone, and it only takes a little over a minute. Here’s what to do:
  • Press and hold both scroll wheels at once, then wait for the touchscreen to turn off before you let go.
  • Wait between 10 seconds and one minute. The touchscreen and instrument cluster should refresh, and you should be all set to get back out on the road.
If that doesn’t work, you can try a full vehicle soft reset. This is a little more involved but is still more than possible for the average non-mechanic. Here’s how to do it:
  • Put the car into park. After this, make sure that every door is shut.
  • Power off your Tesla. To do this, go to Controls, Safety and Security, then Power Off.
  • Wait between two to five minutes—preferably five, but at least two. Once this time has elapsed, step on the brake or open a door to power the car back on.
If these options don’t work, your best bet is likely to take your car to an auto shop or to contact a mechanic. However, mechanic visits can often be expensive, especially if you’re looking at a tricky repair.
If you want to save money for a trip to the mechanic, check out the Jerry app. We make it easy to save on car insurance: just fill out some personal and vehicular information, and we’ll get you customized quotes from top-of-the-line providers in seconds. The average Jerry customer saves $879 per year on car insurance, so you may well find an insurance plan that works much better for you than your current one. And if you do find a new plan you prefer, we’ll help you with every step of switching over.
Best of luck on the repairs—you’ve got this!
Ben Guess
Answered on Jan 10, 2022
Ben has a BA in Journalism + Design from The New School, as well as three years’ experience in content writing and data journalism. They are deeply interested in how the car industry intersects with issues of inequity in the world, as well as in making auto insurance more accessible through writing. When they’re away from the keyboard, they enjoy baking, embroidering, and playing Dungeons and Dragons with friends. They are based in Boston, Massachusetts.
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