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How do I get a refund for renters insurance after a failed policy cancellation?

"My renters policy for my old condo auto-renewed, even though I called my insurance company to tell them I wanted to cancel the policy since I'd just bought my first house. The company now claims they have no record of my cancellation request. How do I get back the money I lost to the insurance company via recurring payments?

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Jackie Whalen · Updated on
Reviewed by Shannon Martin, Licensed Insurance Agent.
“It should be very easy to recoup the money that was taken from your account by the renters insurance company.
You will need to provide a copy of the declarations page for your current home insurance policy, which details when your home coverage started. Once your home insurance took effect, you did not need your renters insurance coverage, so the renters insurance company will be able to refund the money that was taken for the days when you were actually covered by your new home insurance policy. “
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