How do I get a refund for renters insurance after a failed policy cancellation?

"My renters policy for my old condo auto-renewed, even though I called my insurance company to tell them I wanted to cancel the policy since I'd just bought my first house. The company now claims they have no record of my cancellation request. How do I get back the money I lost to the insurance company via recurring payments?

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Answer
“It should be very easy to recoup the money that was taken from your account by the renters insurance company.
You will need to provide a copy of the declarations page for your current home insurance policy, which details when your home coverage started. Once your home insurance took effect, you did not need your renters insurance coverage, so the renters insurance company will be able to refund the money that was taken for the days when you were actually covered by your new home insurance policy. “
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Jackie Whalen
Answered on Apr 08, 2021
Jackie Whalen has been in the insurance industry for over 7 years, working in sales, service and claims. She has won numerous awards as a top salesperson and customer service agent. She currently lives in New York with her husband. Her 24 year old son recently moved out on his own which has given her more time to travel, write and train her dog Maisy not to chase her cat, Whiskey.
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