How do I get a loaner car from the dealership?

My car is in the shop with the dealer, but I still need a car to get to work. How do I get a loaner from the dealer?

Melanie Krieps Mergen · Updated on
Reviewed by Shannon Martin, Licensed Insurance Agent.
Getting a loaner car when your vehicle is in the shop depends on many factors, including: 
  • Manufacturer of the vehicle 
  • Your warranty 
  • Your car insurance 
  • Policies of the dealership 
Some automakers, such as Infiniti and Lexus, offer loaner cars for any repairs that are going to take a lengthier amount of time.
In other cases: The car’s warranty may cover a loaner car, especially if you’ve had to bring the car in several times for repairs. As long as the car doesn’t violate any
lemon laws
, this is likely.
Some dealers may also have policies that extend a loaner car to you, often known as a courtesy car.
If none of these apply: You can usually get reimbursed for a rental car if you have
rental reimbursement insurance
on your car loan or car insurance and the reason you need repairs is covered.
And of course, remember to stay in good standing with your dealership of choice by following the guidelines outlined in your rental car agreement. For example, if your agreement states you can’t cross state lines with your rental vehicle, don’t do it—or you could be on the hook for expensive damages if you ended up in an accident.
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Jerry partners with more than 50 insurance companies, but our content is independently researched, written, and fact-checked by our team of editors and agents. We aren’t paid for reviews or other content.

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