How do I deal with the insurance company after an accident?

I got into a car accident and I'm really nervous about the claims process. I've heard stories about insurance companies scamming their customers and I really don't want that to happen. How should I deal with my insurance company to make sure I get the most out of my claim?

Answer
Car accidents are scary and stressful, and it’s great that you’re trying to be prepared! There are a few steps you can take to make the claims process go smoother when dealing with the insurance company after an accident.
In general, most insurance companies want to resolve claims fairly and quickly. Going to court or dragging out the claim will cost them money that they don’t want to spend. However, insurance companies want to keep payouts to a minimum to prevent further loss to the company.
That said, it is good to be cautious and prepare yourself for the claims process. Here are a few steps you can take:
  • Gather evidence about the accident, especially photos and videos.
  • Communicate clearly, and keep records of your conversations. You may need to reference them later.
  • Read all documents thoroughly, especially before you sign them.
  • If you need to, get a lawyer to help with your claim.
After the claims process is finished, it might be a good idea to look for new insurance if you are unhappy with how your claim was handled. An easy way to see what else is out there is by using the Jerry app. You’ll be able to compare coverages and quotes for free in a matter of minutes.
Liz Jenson
Answered on Dec 06, 2021
thumb-up

Did this answer help you?

Ask us a question by email and we will respond within a few days.
thumb-up

Have a different question?

You can meet us at our office and discuss the details of your question.
Let Jerry’s experts help you find savings on your car insurance!
No long forms or spam · Get quotes from 40+ carriers
Find insurance savings (100% Free)
rating primary
4.7/5 Rating on App Store

Easiest way to compare and buy car insurance

√
No long forms
√
No spam or unwanted phone calls
√
Quotes from top insurance companies
Find insurance savings — it's 100% free