How do I contact Toyota?

I need to get in touch with someone. I’ve got a complaint and I’m not sure where to go. What’s the best way to get in touch with Toyota customer service?

Liz Jenson · Updated on
Reviewed by Shannon Martin, Licensed Insurance Agent.
I’m sorry to hear that you have a complaint! You can contact
a few different ways:
  • Call customer support at 1-800-331-4331 between 8 AM and 8 PM ET on weekdays and 9 AM and 7 PM ET on Saturdays
  • Send a fax to 310-468-7814
  • Send an email by visiting and clicking the Email Us link
  • Send a letter to Toyota Motor Sales, USA, Inc., P.O. Box 259001, Plano, TX 75025-9001
You can also contact the dealership where you purchased your car for complaints specific to that location.
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