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How do I contact Toyota?

I need to get in touch with someone. I’ve got a complaint and I’m not sure where to go. What’s the best way to get in touch with Toyota customer service?

avatar
Liz Jenson · Updated on
Reviewed by Shannon Martin, Licensed Insurance Agent.
I’m sorry to hear that you have a complaint! You can contact
Toyota
 a few different ways:
  • Call customer support at 1-800-331-4331 between 8 AM and 8 PM ET on weekdays and 9 AM and 7 PM ET on Saturdays
  • Send a fax to 310-468-7814
  • Send an email by visiting toyota.com/support and clicking the Email Us link
  • Send a letter to Toyota Motor Sales, USA, Inc., P.O. Box 259001, Plano, TX 75025-9001
You can also contact the dealership where you purchased your car for complaints specific to that location.
While your car is top of mind, consider downloading the
Jerry
 app to find out if you’re overpaying for car insurance. (Hint: you likely are.)
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MORE:
What to do when a car warranty isn’t honored
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