How do I check my car insurance claim history?

I'd like to see my claim history for my car insurance because I think it's affecting my rate. I also want to be sure it's accurate. How would I do that?

Answer
To see your claims history for your car insurance, you can request a copy of your CLUE (Comprehensive Loss Underwriting Exchange) report from LexisNexis.
Most car insurance companies use LexisNexis to report claims. By requesting your consumer report from them, you should receive the same information car insurance companies get.
A CLUE report will show any claims that you’ve filed. Typically this will be for things like accidents or towing. Any time you submit a claim to your insurance, it shows up here.
If you’re concerned about tickets or violations that may be impacting your rate, reach out to the DMV for your driving record. Your driving record or MVR (motor vehicle record) details your history as a driver. Any points or tickets will show up there.
Since you’re concerned about the cost of your car insurance, checking both reports will be beneficial. You may be able to find out why your rate is affected. You can also reach out to your current car insurance company. They may be able to provide you with additional information as to why your rate has increased or changed.
If your rates continue to increase, shop around for a new car insurance provider. Use the Jerry app to compare quotes from dozens of insurers so you always get the best rate possible.
Emily Maracle
Answered on Oct 20, 2021
Emily Maracle is a car insurance specialist living in New York. Originally from the Pacific Northwest, she has a degree in English Literature and a background in customer service. She enjoys cooking, gardening, and living sustainably. In the future, she can't wait to upgrade to a hybrid or electric car.
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