How can I dispute what is listed on my CLUE report?

How can I fix my CLUE report? I was about to switch my policy over to Safeco, but they are saying that an at-fault accident is coming up on my driving history. I have never had an accident before, and I have no idea what they are talking about.

Answer
“CLUE stands for Comprehensive Loss Underwriting Exchange and it is a consumer reporting agency.
It collects seven years worth of auto and property claim information that is submitted by past insurance companies. If you haven’t had a prior claim, it could be that one of your prior carriers submitted the information incorrectly.
The first step is to order a complete copy of the report for your records. You can call Lexus Nexus at 866-312-8076 or request a copy on their website at www.lexisnexis.com.
Once you can see what Safeco is referencing, get in touch with the insurance carrier you had at that time.
They will compare the CLUE report to your claims file and update any necessary changes. Once CLUE updates its system, all insurance companies will have access to your accurate claim history and provide a more accurate rate based on average rates for drivers like you.”
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Shannon Martin
Answered on Jul 03, 2021
Shannon is an expert in personal lines liability insurance with 13 + years of insurance industry experience. She also served as a special insurance liaison to AARP members for 6 of those years. She is a graduate of UL Lafayette and currently resides in NY with her family. Shannon is also an amateur juggler, ukulele player, and is a time travel paradox theory enthusiast.
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