PriceProtect™
DriveShield™
GarageGuard™
Services
Insurance
Car Insurance
Compare Car Insurance with Jerry
Jerry’s Expert Advice
Car Insurance Estimates
Home & Renters Insurance
Renters Insurance
Loans
Car Loan
Compare Car Loans with Jerry
Jerry's Expert Advice
Car Loan Guides
Repairs
Car Repair Estimates
Repair Estimates for Popular Services
Advice
Read Car Content
Browse Jerry Car Advice
Check Out Expert Car QnA
Learn About How We Create Content
Jerry Data & Research
How can I dispute what is listed on my CLUE report?
How can I fix my CLUE report? I was about to switch my policy over to Safeco, but they are saying that an at-fault accident is coming up on my driving history. I have never had an accident before, and I have no idea what they are talking about.
Shannon Martin · Updated on
Reviewed by Shannon Martin, Licensed Insurance Agent.
To dispute something on your CLUE report, contact LexisNexis to get a copy and then reach out to your insurance carrier at the time of the supposed incident.
The first step is to order a complete copy of the
CLUE report
for your records from LexisNexis, the consumer reporting agency that produces the reports:Order by phone: 866-312-8076
A CLUE report collects seven years’ worth of auto and property claim information submitted by past insurance companies. If you have not had a prior claim, then it could be that one of your prior carriers submitted the information incorrectly and you need to
dispute a claim
.After you have reviewed the report and you can see what the company is referencing, the next step is to get in touch with the insurance carrier you had at that time. They can compare the CLUE report to your claims file and then update it with any necessary changes.
Finally, once CLUE updates its system, all insurance companies will have access to your accurate claim history. Then, you’ll get a more accurate insurance rate based on your actual driving history.
View full answer
- Gregory R.
WHY YOU CAN TRUST JERRY
Jerry partners with more than 50 insurance companies, but our content is independently researched, written, and fact-checked by our team of editors and agents. We aren’t paid for reviews or other content.
Join 4M+ members in lowering their car insurance
You Might Also Be Interested
Read Advice From Car Experts At Jerry
What Others Are Asking
Browse More Content
Insurance in Your State
Easiest way to compare and buy car insurance
No long forms
No spam or unwanted phone calls
Quotes from top insurance companies
