How can I check my car insurance claim history?

What is the easiest way to check my car insurance claim history? I am shopping for new car insurance, and an accident I don't remember keeps popping up. I'd like to see what is going on.

Answer
Sometimes insurance companies make mistakes, so try not to worry!
All insurance companies pull prior insurance and claim information from C.L.U.E. (Comprehensive Loss Underwriting Exchange) reports. If you want, you can get a free copy by calling LexisNexis at 866-312-8076.
Once you have the report and find the accident in question, call your car insurance company and report the problem. After they clear everything up, you can ask them for an updated claims history letter—which will have a record of every claim you’ve filed. The letter is also an official document that can help you get quotes from other providers.
Be aware, corrections to the C.L.U.E. report will take up to 30 days.
If you’d like some help with the insurance-shopping process, try Jerry! A licensed broker, the Jerry app can help you find and compare quotes from over 50 top providers like Nationwide, Progressive, and Allstate in seconds! Jerry can even help cancel your old policy once you’ve found a new one.
Shannon Martin
Answered on Nov 01, 2021
Shannon is an expert in personal lines liability insurance with 13 + years of insurance industry experience. She also served as a special insurance liaison to AARP members for 6 of those years. She is a graduate of UL Lafayette and currently resides in NY with her family. Shannon is also an amateur juggler, ukulele player, and is a time travel paradox theory enthusiast.
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