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How can a car insurance company refuse to pay a subrogation claim?

"The company's driver was at fault and they refused to pay damages in a reasonable amount of time. What am I supposed to do?"

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Emily Richey · Updated on
Reviewed by Shannon Martin, Licensed Insurance Agent.
“Subrogation protects you and your
car insurance company
from paying for losses that aren’t your fault. It enables your insurance company to pursue the at-fault party and recover the money paid out for a claim.
It seems like the other insurance company is trying to avoid an unnecessary payout. If the other driver was at fault, they’re responsible for the damages.
Your best option is to hire a lawyer to figure out the next steps for you. They’ll get in contact with the insurance company and find out why they aren’t making the payment.
The longer you wait to do something about it, the less likely you are to resolve the issue and get your money.”
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