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What happens if my name is misspelled on my homeowner's insurance?
I recently bundled my car and homeowner's policies, but the insurance company misspelled my last name by one letter. When I told them about this, they sent me a bill for $87 for the correction they made on my policy. It wasn't my mistake, but they said I would have to pay or they would cancel my policy. Is this allowed?
Shannon Martin · Updated on
Reviewed by Shannon Martin, Licensed Insurance Agent.
There are some insurance providers that charge endorsement fees; however, $87 seems exorbitant! Even if the price is for name corrections on both policies, that is higher than average.
A name change shouldn’t impact the overall rate of the policy. I suggest checking with your insurance agent to see if they made any other changes to the policy. Here are some questions you can ask:
If your agent confirms that there have been no policy changes and that the $87 is only an endorsement or administration fee, ask to speak to a supervisor. Any endorsement fees need to be stated clearly in your policy documents and since this was a company error, it is a reasonable expectation for them to waive the fee.
Policy change fees are allowed, but in this situation, it doesn’t feel like good business. If they don’t waive the fee, shop for a new
auto and home insurance company
. Jerry
will be happy to help you with this! Jerry is an app that shops low rates with over 50 insurance providers and offers bundle discounts. Once you purchase the policy in the app, policy documents are issued to you via email right away.You should feel comfortable with whichever company you choose for insurance. I hope this information helps!
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- Gregory R.
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