Can you use someone else's roadside assistance for towing?

Are we allowed to use someone else's roadside assistance? My boyfriend's mom has roadside assistance. My car stalled while I was with my boyfriend. He said that we should just use his mom's roadside assistance instead of paying out of pocket.

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Emily Maracle
Answered on Jun 23, 2021
Emily Maracle is a car insurance specialist living in New York. Originally from the Pacific Northwest, she has a degree in English Literature and a background in customer service. She enjoys cooking, gardening, and living sustainably. In the future, she can't wait to upgrade to a hybrid or electric car.
“Most of the time the roadside assistance policy holder must be present. If your boyfriend is listed on the policy for roadside assistance, then you should be able to use the towing service.
When the roadside assistance does show up, they may ask for identification. If you’re not the person on the card, they likely will refuse the service. Since you aren’t paying the membership fee, they can refuse service.
Every membership is different. If you’re curious, you can ask your boyfriend’s mom what her membership covers. You could also see if she can add you or your boyfriend to the policy for the future.”
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