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Can you return a car in Florida?

I just bought a new Toyota RAV4 to be our family’s go-to vehicle about a week ago. We’re loving the car so far, but I noticed the paint is already chipping near the trunk! Is there any way I can still return it to the dealer in Florida?

avatar
Kaitlin May · Updated on
Reviewed by Shannon Martin, Licensed Insurance Agent.
Florida
protects new car purchases under its
lemon law
, and your faulty paint job qualifies since it could impact your vehicle’s value.
Newly purchased vehicles come with a warranty, and Florida’s Lemon Law ensures consumers aren’t slighted by a dealer if the vehicle is defective or malfunctioning. For a vehicle to qualify for a return or replacement by the dealer, it needs to have an issue that compromises its safety, value, or use.
The following also has to apply:
  • The dealer has unsuccessfully attempted to fix the same issue three or more times
  • The car has been in and out of a repair facility for 15 days or more 
If your
RAV4
’s paint continues to chip and the above-mentioned actions have been taken, you can initiate a refund or replacement. Here’s how it usually goes:
  1. Send out a written notice via certified mail to offer the dealer or manufacturer a final opportunity to resolve the issue.
  2. Once your notification is received, the manufacturer will have 10 days to get your RAV4 to a creditable repair facility to resolve the problem. 
  3. If the final attempt leaves you with residual paint chips, your RAV4 will be considered a lemon, and you’ll get a refund or replacement.
View full answer 
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