After a bathroom leak, who do I call first — my insurer or a plumber?

A pipe under my bathroom sink has leaked and caused some damage to the floor. Who do I call first in this situation, a plumber or my insurance company?

Answer
You should call a plumber first so any further damage can be prevented. Once the leak has been stopped and fixed, you can call your insurance company to make a claim so they can assess the damage. Your insurance company may deny the claim if they find that it was a slow leak that caused damage over a substantial period of time, rather than a sudden incident that would have been difficult to prevent.
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Alexah Grinnell
Answered on Mar 05, 2021
Alexah Grinnell has been working in the insurance industry for 5 years with a primary focus of coverage consulting in the sales department. She has been working for Jerry Insurance since July of 2019 and has also has experience working for AAA and State Farm. She currently lives in Rochester, NY with her husband and 3 kids
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