What is Toyota's Certified Pre-Owned Program?

Jane Lu
Dec 10, 2021 · 3 min read
You might want a new car, truck, or SUV but only have the budget for a used model. You might also be worried about the condition of the used car you’re looking at. You can purchase a safer used vehicle by buying from the Toyota Certified Pre-Owned (CPO) program. Toyota already provides some of the most reliable vehicles, but the CPO program also gets you a warranty.
You can purchase a newer Toyota model that the manufacturer certifies as a healthy vehicle. The manufacturer refers to this type of vehicle as Toyota Certified Pre-Owned. But what does that actually mean?
Close-up of the front end of silver Toyota vehicle
The Toyota Certified Pre-Owned designation ensures that a used model is reliable.

How does the Toyota Certified Pre-Owned program work?

In a nutshell, the Toyota CPO Program guarantees the reliability of a pre-owned hybrid, car, SUV, van, or truck by putting it through a comprehensive inspection consisting of 160 or 174 points, according to Cars.com.
After passing this inspection, the vehicle receives a certificate to verify its quality. Only newer vehicles qualify, so the vehicles in this program can have a maximum age of 7 years or a mileage of fewer than 85,000 miles.
You'll also get out-of-town repair and service, a free service loan, and a rental allowance if you ever need to take it in overnight for repairs. Like a new car, you can finance it. Toyota even provides special finance terms.

What does Toyota Certified Pre-Owned mean?

The Toyota Certified Pre-Owned designation refers to a vehicle that passes a 160-point quality assurance inspection. A few things make a Certified Pre-Owned a great buy for you. Each vehicle comes with a factory-backed 12-month or 12,000-mile warranty with a $50 deductible. You can purchase a certified vehicle service agreement to rid yourself of the deductible.
Not to sound like a carnival hawker, but that’s not all. Your Toyota Certified Pre-Owned vehicle also comes with a powertrain warranty of seven years or 100,000 miles, 24-hour roadside assistance, and three months of satellite radio subscription. This warranty includes Toyota's hybrids and their HV batteries, according to the Toyota Certified Used Vehicles website.
If you reside in Canada, the terms differ slightly, according to the Toyota website. Your Toyota would receive a factory-backed six-month or 10,000-kilometer powertrain warranty. You would also receive a seven-day or 1,500-kilometer exchange privilege and a free first oil change.
Every one of these Toyotas comes with a Carfax vehicle history report. This ensures you know the actual history of maintenance and repairs for the vehicle.

What’s the difference between used and CPO vehicles?

If you trade in your Toyota, your vehicle could become a Toyota Certified Pre-Owned vehicle. The same is true if you sell your vehicle to Toyota, if they get a vehicle from a rental car program, or if they use a one-off on the showroom floor. While some manufacturers create separate programs for used vehicles and program vehicles, Toyota places all used vehicles in the same program.
This makes it both simpler and more complex to choose your used Toyota. That's because until you see the Carfax report, you don't know if it came from a showroom or someone's grandma who only drove it on Sundays.
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