Recall Alert: Various Mercedes-Benz Models Have Glitchy Backup Cameras

Find out if you’re getting ripped off on your car insurance in less than two minutes.
No long forms · No spam · No fees
Recalls are common. Just recently, Ford Explorers were recalled for faulty roof rail covers and Chevrolet had issues with their Bolt EV).
Now, Mercedes-Benz is issuing a recall that affects over 342,000 cars because of backup camera issues, according to CNET. These issues can be resolved with a minor fix, so be sure to lookout for a recall notification if you drive an affected model.
Closeup of sleek black steering wheel and dashboard in an empty car with the driver's door open.
Mercedes-Benz has found many models affected by faulty cameras

What are the issues with Mercedes-Benz cars?

As reported by CNET, the backup cameras of many Mercedes-Benz models have been glitching. Owners have discovered that their infotainment screen may go dark after 50 seconds of use. In some cases, the screen didn’t display anything at all when owners put their cars in reverse.
A faulty MBUX system is to blame. MBUX, or Mercedes-Benz User Experience, is a system that allows you to customize things like music, display, and climate control. According to the automaker, the MBUX software for 342,366 vehicles might not boot up properly.
Backup cameras help prevent accidents, and vehicles must have a working backup camera to comply with federally mandated safety standards.

Which Mercedes-Benz models are affected by the recall?

Mercedes-Benz has identified a number of cars that are affected from the 2019 to 2021 model years. The recall covers many of the brand’s SUVs and four-door coupe. The affected models include:
  • A-Class
  • E-Class
  • GLA
  • GLB
  • GLE
  • CLA-Class
  • CLS-Class
  • AMG GT
Mercedes-Benz will begin to notify owners of vehicles affected on July 13. Fortunately, the fix is a quick software update. The update can be sent to cars with over-the-air (OTA) tech, and some drivers may not have to visit a dealership at all. If your car can’t receive OTA updates, then a dealership technician can help you update the software in-person.

How can you check if your vehicle is being recalled?

If your vehicle is being recalled, you should receive a notification in the mail. You can also enter your VIN number on the National Highway Traffic Safety Administration (NHTSA) website to check if your vehicle is affected by a recall. Your VIN number is typically located on the driver’s side dashboard and visible through your windshield.
The NHTSA is a federal agency that conducts investigations based on consumer complaints to ensure that vehicles are safe. Recalls affect many consumers; the best thing you can do is stay up-to-date on news about your particular make and model.
Checking your VIN on NHTSA’s website is a good idea, even if you don't suspect a recall. Being proactive is the best way to make sure that your vehicle is safe. It comes at no extra cost to you to fix a recalled vehicle since recall repairs are free.
Even if you drive a reliable car, accidents can happen unexpectedly, so it’s still important to have good car insurance. Jerry can help you find the best price for the coverage you need by comparing rates from 45 top insurance companies.

Easiest way to compare and buy car insurance

√
No long forms
√
No spam or unwanted phone calls
√
Quotes from top insurance companies
Find insurance savings — it's 100% free