Liberty Mutual Introduced a Smart New Feature To Help Protect Customers' Cars
Andrew Koole
· 3 min read
Liberty Mutual
is innovating to keep its customer’s vehicles free from hail damage. The insurance company plans to use Accuweather® forecast data and SMS text messages to alert customers of potentially hazardous weather and encourage them to move their cars under cover.A pilot program was tested in Texas, and now, 30,000
car insurance
customers have already signed up to receive the alerts. Liberty Mutual currently offers the service in 21 states—and oh, did we mention it’s free?
Liberty Mutual’s Hail Alerts
Hail causes a lot of car and property damage claims every year—it caused 2.8 million claims from 2017-2019, according to
PR Newswire
. Claims mean lost money to insurance companies, so any cost-effective way to lower those numbers, they’ll take. The Hail Alert program is a win-win for Liberty Mutual and its customers. With a simple text message, the company can avoid paying out thousands of insurance claims, and customers can avoid the hassle of hail damage and hold on to their deductibles.
A recent survey shows the program already working. Nearly half of respondents said they moved their car to a safe place after receiving the alert.
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Other innovations in the insurance industry
MORE: Disruptive AI Technology Is Changing Car Insurance for the Better
Companies like Liberty Mutual are always coming up with ways to get ahead of the costs associated with providing insurance.
Telematics programs, like
GEICO’s DriveEasy app
, help insurers avoid claims by rewarding safe drivers with discounts. Other innovations, like USAA and State Farm’s blockchain-powered subrogation process, save insurance companies money within their administrative operations.In most cases, you can take advantage of advancements in the insurance industry to keep some extra cash in your pocket. You just need to know where to look.
How to save money on car insurance
MORE: 4 of the Weirdest Car Insurance Discounts You Didn't Know You Qualified For
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