Is GoAuto Insurance Reliable?

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Hannah DeWitt
Updated on Apr 27, 2022 · 3 min read
It can be a hassle to research different companies when looking for
car insurance
. It’s important to find a good plan at a good price, but sometimes it’s hard to distinguish whether a company is reliable.
smaller companies
like GoAuto, it can be even harder to find unbiased ratings and information. GoAuto Insurance is one of the more popular insurance providers in Louisiana but reports from
are saying that they might not be a reliable choice for car coverage.
Wondering if you can trust GoAuto Insurance? Here’s what you need to know.

What is GoAuto Insurance?

GoAuto Insurance
is a car insurance company based out of Baton Rouge, Louisiana. They offer insurance plans in Louisiana, Nevada, Texas, and Ohio, with offices spread throughout where clients can receive in-person assistance.
It is the seventh-largest car insurance provider in the state of Louisiana, ranking with big-name insurers like GEICO. Despite their local popularity, they don’t offer homeowners, renters, or any other type of coverage besides car insurance.
Its car insurance policies cover most bases. They offer the required bodily injury and property damage liability coverage, medical payments, comprehensive coverage, collision coverage,
personal injury protection
, uninsured or underinsured motorist protection, and a full coverage package.
However, other than the standard coverage offerings, GoAuto isn’t bringing much else to the table. Most supplementary options, like rideshare insurance, GAP (guaranteed asset protection) coverage, or roadside assistance, are not available. GoAuto does offer towing and car rental coverage in Louisiana, though.

What are the issues with GoAuto?

The reviews for GoAuto are mixed to say the least. It’s difficult to tell how well they handle finances, as they aren’t a big enough company to be rated by any insurance industry rating services.
Other sources have a wide range of things to say about them. The Better Business Bureau rated them with an A+, but the company has a long list of complaints from customers. Many of them have complained about the quality of service they received and lack of clarity about their insurance plans.
The Louisiana Department of Insurance lists GoAuto as having a high complaint index, meaning their complaint/company size ratio is much higher than other insurance companies in the state.
Overall, there is little that shows GoAuto to be a reliable source for insurance. Motor1 said that their rates are reasonable, but there’s not much else to be said about the company’s achievements. Even with the lack of information offered about them on third-party sites, the negative reviews might speak for themselves.

Look to Jerry for car insurance

If you want dependable, affordable car insurance coverage fast, look no further than
. Jerry is a licensed broker that does all the hard work of finding cheap quotes from the top name-brand insurance, sorting through them to find the best one for you—all so you don’t have to.
And to ensure you always have the lowest rate, Jerry will send you new quotes every time your policy comes up for renewal, so you’re always getting the coverage you want at the best price. They even help cancel your old policy.
So, stop running around to different insurance companies to find your best fit. Simply pick up your phone and download the Jerry app today.

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