How Does Volvo Roadside Assistance Work?

Volvo Roadside Assistance is offered at no charge for all new and certified pre-owned Volvos.
Written by Matthew Lynaugh
Reviewed by Melanie Reiff
Volvo Roadside Assistance offers free 24/7 roadside services for four years on all new models and five years on all certified pre-owned models.
As sophisticated as cars are today, mechanical malfunctions are inevitable and seem to occur at the worst time.
Volvo
believes their drivers deserve the highest form of roadside protection, and their services aim to eliminate all the stresses resulting from a breakdown on the side of the road.
Want to learn more about Volvo’s roadside program and the services it offers?
Jerry
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comparison super app, is here to give you all the details regarding Volvo Roadside Assistance: how it works, the benefits, alternative assistance programs to consider, and even how to save money on
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.
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How does Volvo Roadside Assistance work?

Complimentary Volvo Roadside Assistance is available nationwide and starts the day you purchase your new or Certified By Volvo vehicle. For new cars, roadside assistance remains free for four years and five years on certified pre-owned vehicles. 
Volvo Roadside Assistance provides several solutions by offering these services:
  • Flat tire change
  • Fuel delivery
  • Battery jump
  • Towing
  • Lockout assistance
  • Winching
  • Trip interruption
Some of the program’s fine print to be aware of is that Volvo Roadside Assistance will only cover licensed drivers using their Volvo for private on-road transportation. The program will also only cover your vehicle for personal use, not commercial use. This means that if your vehicle is being used to work for rideshare companies, the coverage is excluded.
Also, keep in mind that there are certain conditions and limitations to some of Volvo’s services. For instance, Volvo will only cover the first 25 miles of the tow distance to the nearest authorized retailer. You’ll have to pay for any costs after 25 miles

How to use Volvo Roadside Assistance

Volvo Roadside Assistance is available 24 hours a day, every day of the year, and can be reached by calling 1-800-638-6586.
The Volvo Cars app can also connect you to the Roadside Assistance and Customer Service team around the clock, every day of the week. You can request roadside services and track your entire experience all from your smartphone. This digital service is especially advantageous if you are in an unfamiliar area, as the app can send a representative your exact location.

What if my Volvo warranty expired?

If your Volvo warranty is expired and you no longer qualify for the complimentary roadside services, it is still possible to obtain protection by adding
Volvo Roadside Plus
. This extended warranty covers you with nationwide 24/7/365 roadside services, along with:
  • 100-mile towing
  • $500 trip interruption reimbursement
  • Discount hotels
  • Four free roadside events per year
  • Two vehicle tows
This added coverage will cost you $99 per year, but for someone that needs the peace of mind of around-the-clock protection, it can feel priceless.
Additionally, Volvo offers Tow for Life, meaning even after your warranty expires, they cover tows within 25 miles to an authorized dealer. 

Is Volvo Roadside Assistance worth it?

If your Volvo is still under its original warranty, then you can continue to reap the benefits of their roadside assistance program for no additional cost. If your vehicle is out of warranty, you have to ask yourself if you feel Volvo Roadside Plus is worth it. 
Everyone’s situation is unique, so there are a few factors to consider before determining if the cost is worthwhile. Take your car repair experience, typical driving distance, and the number of cars in your household into account when making your decision. If Volvo Roadside Plus does not seem like a worthwhile expense, there are more affordable options.

Alternatives to Volvo Roadside Assistance

If Volvo’s extended warranty does not seem worth it, here are a couple of alternative options to consider:
  • Cell phone provider: Some of the largest cell phone companies, like Verizon and AT&T, offer roadside assistance services for only a few extra dollars. You can register for these basic coverages with your provider and the charge will be added to your bill each month.
  • Apps: There is seemingly an app for everything, and now there are multiple ones to help you find roadside assistance. Apps like Honk and Blink do not require any form of subscription membership, so you only pay if and when you need help.
Also, if
full coverage insurance
is already included in your policy, it might not be cost-efficient to add
towing and labor coverage
for an extra charge.

How to save money on Volvo insurance

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FAQ

If you travel often or are concerned about needing roadside assistance, Volvo Roadside Plus may be worth the $99 annual fee. However, if it’s unlikely you’ll need coverage; but want peace of mind, it may be more affordable to purchase towing and labor coverage or roadside assistance from your car insurance company.
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