How Does Dodge Roadside Assistance Work?

Dodge Roadside Assistance offers free coverage for five years on all new Dodge models.
Written by Matthew Lynaugh
Reviewed by Melanie Reiff
Dodge Roadside Assistance offers free 24/7 protection for up to five years or 60,000 miles for gas engines and 100,000 miles for diesel engines.
As durable as Dodge has proven to be, breakdowns on the side of the road are sometimes unavoidable. Dodge and the company that runs their parts and services division,
Mopar
, want their drivers to remain at peace knowing they will also have a helping hand when dealing with any roadside assistance they need. 
Interested in learning more about what the Dodge roadside assistance program has to offer?
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How does Dodge Roadside Assistance work?

Dodge Roadside Assistance is operated by its partner company, Mopar, and offers roadside services in the US and Canada. For new gas engine models, the factory warranty gives you roadside assistance for up to five years or 60,000 miles, whichever comes first. For new diesel engine models, you are also covered for up to five years, but the mileage bumps up to 100,000.
Dodge Roadside Assistance covers you for the following services:
  • Flat tires
  • Dead battery
  • Towing
  • Fuel delivery
  • Lockout assistance
  • Winching
This program does have some exclusions to be mindful of. For example, lockout services do not include the cost of a key replacement, and winching is only offered for vehicles within 10 feet of a public road
If your Dodge is a 2012 model or older, you will be facing even more assistance limitations. You can still contact Dodge and Mopar for roadside services, but they will not be financially covered. Instead, you can expect to pay competitive consumer rates for their help.

How to use Dodge Roadside Assistance

Dodge Roadside Assistance is available 24/7 and accessible by calling toll-free at 1-800-521-2779. Be sure to have the following information ready before you call:
  • Name of the vehicle owner
  • Vehicle Identification Number
  • License plate number
  • Location of the vehicle
  • Nature of the issue
You can also use the  Mopar app for roadside assistance. Take all the guesswork out of knowing your location and vehicle’s specific information by simply scanning your Vehicle Identification Number with the app’s VIN Scanner.

What if my Dodge warranty expired?

If your Dodge warranty has expired, you can gain access to roadside assistance with the
Mopar Vehicle Protection
plan. This extended warranty gives you the same nationwide coverage as the original warranty and also adds:
  • Factory-backed mechanical protection
  • Prepaid oil changes
  • Paintless dent repair
  • Curb damage coverage
  • Interior fixes
If you are interested in purchasing Mopar Vehicle Protection, you can inquire about rates by calling 1-866-818-9929.

Is Dodge Roadside Assistance worth it?

If your Dodge vehicle is still under its factory warranty, you can continue to enjoy their complimentary roadside assistance. If your five years are up or you exceeded the allotted mileage, you have to ask yourself if Mopar Vehicle Protection is worth it. 
There are three levels to this extended warranty: Guaranteed Automotive Protection, Added Care Plus, and Maximum Care. Roadside assistance starts in the Added Care Plus plan, and more services and covered parts are included as you go up in tier.
If you consider yourself someone willing to splurge for the peace of mind and it fits in your budget, the extended warranty may be worthwhile. On the other hand, if it does not seem like a suitable investment, there are less expensive alternatives available

Alternatives to Dodge Roadside Assistance

If your Dodge is out of warranty, and you are not interested in the Mopar Vehicle Protection plan, there are still ways to protect your vehicle with roadside assistance. Some alternative options to consider are:
  • Towing and labor coverage
    (under $20 a year): Many insurers offer this affordable way to get roadside services—just keep in mind your current policy might need to include
    collision
    and
    comprehensive
    coverage
  • Waze: The popular navigation and traffic app has a Request Roadside Help feature that displays your alert on the map for 30 minutes to allow for professional help or another Waze user to come to your aid
Also, note that if your policy already includes
full coverage insurance
, it might not make sense to add roadside assistance coverage for an additional charge.

How to save money on Dodge insurance

Dodge
and Mopar aim to take the stress out of roadside breakdowns—and
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