How Does Chevrolet Roadside Assistance Work?

Chevrolet Roadside Assistance is available for all Chevy drivers in vehicles older than 2006, with or without a warranty, for 24/7 emergency service.
Written by Kathryn Mae Kurlychek
Reviewed by Melanie Reiff
Chevy drivers in vehicle models newer than 2006 can utilize Chevrolet’s complimentary 24/7 roadside assistance services as part of their warranty. 
From unexpected flat tires to locking your keys in the car, experiencing a roadside emergency can feel like the end of the world. That’s why most major car manufacturers have roadside assistance services to keep you covered in the event of a breakdown. 
For Chevrolet drivers, roadside assistance is available for free as part of Chevrolet’s limited and/or extended warranty. Here with the scoop on Chevrolet’s roadside services is
Jerry
, the
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comparison app. If you’ve ever wondered whether Chevrolet’s Roadside Assistance was worth it for
car repair
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How does Chevrolet Roadside Assistance work?

Chevrolet Roadside Assistance is included with your vehicle’s warranty on all Chevy models newer than 2006. Generally, your Chevy’s warranty is good for the first 36,000 miles or 3 years—whichever comes first. 
For 24-hour, 7-day emergency assistance, you can count on Chevrolet’s Roadside Assistance program, which is powered through
Allstate
Services covered by Chevy’s Roadside Assistance program include: 
  • Towing to the closest Chevrolet dealer 
  • Vehicle unlock service 
  • Flat tire change
  • Battery jump-start
  • Up to $5 of emergency fuel delivery
Using Chevrolet Roadside Assistance is free under your car’s warranty, although it’s possible you’ll be responsible for paying towing or labor costs under certain circumstances. 
MORE: How to build your own car emergency kit

How to use Chevrolet Roadside Assistance

Chevrolet Roadside Assistance is available at all times—24 hours a day, 7 days a week, 365 days a year! To get in touch with a trained advisor for help getting your Chevy back on the road, you can call 1-800-243-8872
In the event your Chevy was damaged in an accident, attend first to your own health and safety, as well as that of any other drivers or passengers on the scene. It may be necessary to call 911 for emergency medical services prior to dealing with your disabled vehicle. 
While on the scene of an accident, remember to document the damage sustained by your vehicle so your insurance provider can evaluate your claim thoroughly. 

What if my Chevrolet warranty expired? 

Whether or not your Chevy is under warranty, you’re free to access Chevrolet’s Roadside Assistance at any time by calling the toll-free number above! If your warranty has expired, however, Chevrolet’s services may not be complimentary—meaning you’ll have to pay out-of-pocket for the expense of any services performed. 

Is Chevrolet Roadside Assistance worth it? 

For Chevy models made in 2007 or newer, Chevrolet Roadside Assistance is a complimentary part of your vehicle’s warranty—meaning it’s definitely worth taking advantage of while you have it! 
Whether or not you decide to stick with Chevrolet roadside assistance once your warranty has expired, or opt for an alternative is up to you. If you’re seeking less-expensive roadside assistance services, however, there are options available outside of Chevrolet’s manufacturer-owned program. 

Alternatives to Chevrolet Roadside Assistance

Shopping for roadside assistance services on a budget? Here are some alternatives to consider: 
  • OnStar roadside assistance: Many newer Chevrolet models feature OnStar roadside assistance, which allows you to contact professional advisors for 24/7 emergency services at the push of a button. OnStar services are subscription-based, and memberships cost anywhere from $34.99 to $350 depending on what’s included—but if you’re paying for OnStar, your roadside assistance services will come free. 
  • Towing and labor coverage: Another alternative is adding
    towing and labor coverage
    to your existing insurance policy, which can typically be accomplished for less than $20 a month. However, you may be required to first have collision and comprehensive coverage before you can add extra services to your policy. 
  • Cell phone companies: Although this option is limited to certain carriers, it’s possible to add roadside assistance to your cellular plan with certain providers—and at an average cost of $5 a month, it’s definitely worth looking into. 
If your Chevrolet already carries full-coverage car insurance, it may be the most cost-effective to simply purchase roadside assistance coverage through your existing insurer. 

How to save money on Chevrolet insurance 

When it comes to roadside assistance coverage, you want a company you can count on—and the same can be said for your car insurance. But shopping for the right coverage can get time-consuming, and it can be hard to tell if you’re paying for what you need. That’s where
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Compare rates directly in the app, and when you’re ready to make a switch, Jerry takes care of the rest! We’ll handle the phone calls and forms, and can even help you cancel your old policy! 
Best of all, Jerry users save over $800 a year! So why do all that extra work, when Jerry can do it better? 
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FAQ

For drivers willing to pay extra to find peace of mind, Chevrolet’s extended 5-year/60,000-mile warranty may well be worth the cost. If you don’t feel like shelling out for the warranty, though, there are alternatives available (like
towing and labor coverage
through your existing insurer) that may be enough to meet your needs.
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