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Plymouth Rock Car Insurance Review
(Mar 2024)

According to our nationwide insurance survey, Plymouth Rock Assurance stands out as a top auto insurance company in 2023, based on our analysis of customer reviews.
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R.E. Fulton
Licensed Insurance Agent —Senior Content Writer
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Reviewed by Josh Damico, Vice President Insurance Operations
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Edited by Lina Zhang, Licensed Insurance Agent, VP of Operations

Comprehensive Plymouth Rock Car Insurance Review

Plymouth Rock Assurance is a leading
auto insurance
company in 2023, according to the customer reviews we analyzed during our nationwide insurance survey. 
Here’s a breakdown of how our verified Plymouth Rock policyholders ranked Plymouth Rock:
4.2
red starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred starred stargray stargray stargray stargray stargray stargray stargray stargray star
130 Reviews
5 Stars
55.38%
4 Stars
20%
3 Stars
15.38%
2 Stars
3.08%
1 Star
6.15%

So, is Plymouth Rock a good insurance company?

Overall, yes—Plymouth Rock is a good insurance company. 
Jerry’s research team analyzed tons of reviews from real Plymouth Rock policyholders. We found that of those respondents, 76% had positive things to say about the company, while only 9.5% expressed negative sentiments. 
Compared to the national average of 64% positive reviews, Plymouth Rock is leading many of its competitors. 
The good: Positive reviews of Plymouth Rock focus on friendly service and affordable rates. Most customers report:
  • Low rates, even with
    full coverage
  • Quick and friendly customer service
  • Excellent communication
The bad: Negative reviews typically came from drivers who weren't happy with their rates.
We asked Plymouth Rock policyholders to rate the company based on its affordability, claims process, customer service, and renewal procedure. 
Check out how Plymouth Rock’s ratings stack up against the national average: 
CriteriaPlymouth Rock's RatingIndustry Average
Overall
4.2
4.1
Cost / Price
3.9
3.8
Claim Experience
4.1
3.5
Customer Service
4.2
4
Renewal Experience
4.3
4
Plymouth Rock insurance is available in six U.S. states: Connecticut, Massachusetts, New Hampshire, New Jersey, New York, and Pennsylvania.
As part of our Plymouth Rock insurance review, we felt it was important to see how top rating agencies grade the company in addition to our own data. Here’s how some of the top third-party reviewers rank Plymouth Rock compared to other leading car insurance companies:
Critera
Plymouth Rock
Score Out Of
BBB Rating
A+
A+
NAIC Rating
0.88
6
Clearsurance
4.04
5
A.M. Best Rating
A-
A++
IOS App Store Rating
4.8
5
Google Play Store Rating
4.7
5
Please note that a greater NAIC score indicates increased risk.

Plymouth Rock car insurance reviews

We asked real Plymouth Rock customers to rate the company based on specific categories that interest us. But we also wanted to hear about their personal experiences. Here’s what some of our actual Plymouth Rock respondents had to say: 

Plymouth Rock pros and cons

Here are the pros and cons of a Plymouth Rock auto insurance policy based on our survey data and third-party ratings:
iconPros
Most customers find fair prices
Quality customer service
A range of discounts and helpful tools
iconCons
Limited coverage areas
A lack of online information
Some customers report unexpected rate increases

Is Plymouth Rock the right insurance company for you?

Plymouth Rock is an excellent choice for: 
  • Drivers in the Northeast or New England
  • Drivers looking for full coverage 
  • Drivers with a history of violations, like speeding tickets
Keep in mind: Not all drivers in these categories will find the best rates on insurance coverage with Plymouth Rock. That said, even drivers with a clean record can find great rates with the company.
Plymouth Rock Assurance writes insurance in Massachusetts, New Jersey, Connecticut, New Hampshire, New York, and Pennsylvania. The company offers products ranging from auto, renters, and homeowners insurance to term life and umbrella coverage. 
Click the buttons below to see how we break down Plymouth Rock’s insurance services.

Is Plymouth Rock car insurance expensive?

Most Plymouth Rock policyholders reported paying fair rates based on their driving profiles. 
According to our survey data, 31% of respondents mentioned cost directly in their reviews. Of those customers, 54% mentioned cost positively, while only 27% had negative things to share. 
Jerry ranked Plymouth Rock 18th for cost satisfaction when compared to similar-sized companies. Plymouth Rock policyholders gave the company 3.9/5 stars for its prices, which slightly beats the 3.8/5 national average. Here’s how Plymouth Rock compares to other companies in our study:
Plymouth Rock Policy Cost RatingRankingIndustry Average
3.9
18
3.8
Keep in mind: Car insurance rates are different for everyone. Like other insurance companies, Plymouth Rock
calculates insurance rates
based on: 

Plymouth Rock cost reviews

Check out what real Jerry users rated Plymouth Rock based on cost:

Find real Plymouth Rock car insurance quotes

Jerry
can help you determine whether Plymouth Rock Assurance is the right company for you. We’ll help you
compare auto insurance quotes
from Plymouth Rock and 55+ other leading agencies in just seconds! 
Here are some recent Plymouth Rock insurance quotes Jerry found for our customers: 
Premium (monthly)CustomerCarInsurance Coverage
$118
Honda Accord EX
• State Minimum Liability
$103
Volkswagen Beetle Turbo
• 50,000/100,000 Liability
• Comp / Collision
$175
Honda HR-V EX
• 15,000/30,000 Liability
• Comp / Collision
$172
Hyundai Sonata SE
• 50,000/100,000 Liability
• Comp / Collision
$124
Acura TL
• 15,000/30,000 Liability
coverageLast Updated Mar 19, 2024

Will Plymouth Rock raise your rates?

Like all insurance companies, Plymouth Rock can only raise your car insurance rates upon
policy renewal
Some standard reasons why your Plymouth Rock rates might increase include:
  • Inflation
  • New accidents
  • New violations or tickets
  • New address
  • A new vehicle on the policy
  • New driver on the policy
According to our data, 65% of respondents chose to renew their Plymouth Rock policies.
Remember: Insurance agencies frequently update their price policies. It’s normal to experience some cost fluctuation, even if your driver profile doesn’t change. 

Does Plymouth Rock resolve claims fast?

Plymouth Rock’s website does not provide a timeframe for claims resolutions. 
The company does give a breakdown of its claims process, though, which looks like this:
  • Submit your claim
  • You’ll be assigned a claims adjuster and receive a tracking number for your 
  • The company will investigate your claim, evaluating the damages and injuries to determine liability and coverage details
  • Get your car repaired at one of Plymouth Rock’s 100% Guaranteed Repair Shops
  • Receive your settlement
Out of the Plymouth Rock policyholders who responded to our survey, 65% reported filing a claim. Those customers gave the company 4/5 stars for its claims process.
Compared to the 3.5/5 star national average, Plymouth Rock handles claims better than many other agencies. Jerry placed Plymouth Rock 4th for its claims process when compared to similar-sized companies.
Check out how some real Plymouth Rock policyholders reviewed its claims services:
Plymouth Rock Claims Resolution RatingRankingIndustry Average
4.1
4
3.5

Plymouth Rock claims reviews

See how real Jerry users rated Plymouth Rock based on claims handling below:

Does Plymouth Rock have good customer service?

According to our survey data, Plymouth Rock Assurance has excellent customer service. 
Our respondents gave Plymouth Rock 4.2/5 stars for its customer service. Compared to the national industry average of 3.9/5, Plymouth Rock is knocking customer service out of the park.
Five-star reviews for the company frequently mention the excellent and friendly service Plymouth Rock’s agents provide. 
Here’s how some of our survey respondents rated Plymouth Rock’s customer service:
Plymouth Rock Customer Service RatingRankingIndustry Average
4.2
13
4

Plymouth Rock customer service reviews

See how real Jerry users rated Plymouth Rock based on customer service below:

Plymouth Rock car insurance discounts

Plymouth Rock offers a standard range of discounts on its insurance products.
Car insurance discounts
are tools that allow drivers to save money on their premiums. Discounts lower prices based on factors like driving habits, safety features, mileage, and policy bundling—some companies even provide discounts for installing safe driver features or enrolling in usage-based plans.
11% of our respondents cited discounts as one of the reasons they were happy with their Plymouth Rock service.
Some of the discounts that Plymouth Rock offers include: 
  • Multi-car discount: Provides a lower rate for insuring more than one vehicle with Plymouth Rock.
  • Bundling discount: Drivers who bundle multiple policies, like auto and renters insurance, are eligible for discounted rates.
  • Safe driver discount: Safe drivers are eligible for savings on their premiums.
  • Anti-theft device discount: You may receive lower rates for installing certain anti-theft devices in your car.
  • eDocuments discount: Drivers who choose to receive policy and billing information via their email are eligible for discounts.
Remember that discount options change over time and by location. Contact a Plymouth Rock agent to learn the most up-to-date information regarding discounts. 

Plymouth Rock coverage options

Car insurance requirements vary based on the state and your unique driver profile. Some of the
common types of auto insurance
that Plymouth Rock offers include: 
In addition to the above coverage options, Plymouth Rock offers the following add-on coverage types: 
  • Accident forgiveness: This coverage prevents your rates from increasing after your first at-fault accident.
  • Deductible waiver: This coverage can eliminate your collision coverage deductible under specific circumstances. 
  • GAP coverage
    : This insurance pays the difference between your car’s
    actual cash value
    and what you owe on a lease or loan following a total loss. 
  • New car replacement: This coverage pays for a new vehicle if yours is totaled or stolen during your first two years of ownership.
  • Roadside assistance: This coverage pays for towing services, fuel deliveries, lock-out services, and more. 
  • Rideshare coverage
    : If you drive for a company like Uber or Lyft, you can get Rideshare coverage from Plymouth Rock.
The company also offers Assurance Plus, Assurance Preferred, and Assurance Premier, which include additional benefits like pet injury coverage and child car seat replacement. 

Plymouth Rock’s additional tools and services

In addition to its standard range of coverage options, Plymouth Rock offers the following tools, add-ons, and services to enhance your experience: 
  • Door-to-door valet claims service: When you file a claim, Plymouth Rock will come to you, pick up your vehicle, transport it to a qualified repair shop, bring you a rental car if necessary, and transport your car back to you once repairs are complete. 
  • Guaranteed repairs: If you get your vehicle repaired at one of Plymouth Rock’s partner shops, the company will guarantee the work for as long as you own the car. 
  • Get home safe®: This program will pay for cab fare (up to $50) if you are too tired or intoxicated to drive home.  
  • Crashbusters®: This is Plymouth Rock’s mobile claim service. If you need to file an insurance claim, the company will send an agent to appraise the damage at the time and place of your choosing. 
  • An online portal: You can pay your bills, view policy information, and file a claim via Plymouth Rock’s online portal.
  • A mobile app: View your ID cards, make a claim, and manage your policy from your favorite iOS or Android device. 
Remember that the availability of these tools and services may vary by location. To get accurate information, you should reach out to a Plymouth Rock agent. 

Compare Plymouth Rock quotes by driver profile

Take a look at the tables below to see how your auto insurance rates can change based on your driver profile.

Plymouth Rock quotes for teens and seniors

Teen drivers
typically pay higher insurance costs with Plymouth Rock due to their limited driving experience.  However, you can typically expect
your insurance rates to go down
once you reach 25.
card cover
Bobby (23 years old)
coverageCoverage
50,000 per person
100,000 per accident bodily injury
Comp / Collision
carToyota Corolla
$282
per month
card cover
Joshua (24 years old)
coverageCoverage
50,000 per person
100,000 per accident bodily injury
Comp / Collision
locationEnglishtown, NJ
$215
per month
card cover
Daisy (20 years old)
coverageCoverage
State Minimum
locationWhitesboro, NY
$225
per month
card cover
Leonard (22 years old)
coverageCoverage
100,000 per person
300,000 per accident bodily injury
Comp / Collision
$376
per month
card cover
Cecelia (23 years old)
$82
per month
Senior drivers
over 55 pay some of the lowest rates for an auto policy with Plymouth Rock. That's because seniors generally have the most experience behind the wheel.
card cover
Isabel (65 years old)
coverageCoverage
50,000 per person
100,000 per accident bodily injury
Comp / Collision
carFord Fusion SEL
$187
per month
card cover
Ernest (65 years old)
coverageCoverage
50,000 per person
100,000 per accident bodily injury
Comp / Collision
carChevrolet Cruze LT
$131
per month
card cover
Dora (68 years old)
$63
per month
card cover
Maggie (73 years old)
coverageCoverage
100 CSL
locationHawthorne, NJ
$147
per month
card cover
Mathilda (66 years old)
coverageCoverage
State Minimum
carJeep Grand Cherokee Laredo
$229
per month

Plymouth Rock quotes for drivers with violations

Plymouth Rock provides
car insurance for high-risk drivers
but at increased rates. The tables below demonstrate how your driving history can affect your auto insurance rates. 
Speeding tickets are some of the most common violations that can increase your insurance rates. Check out the following Plymouth Rock quotes that Jerry found for our clients.
Accident TypePremium (monthly)CustomerCarInsurance Coverage
Speeding 1-5
$179
Polly, 25
Zip: 15317
Mercedes-Benz GLK 350
• State Minimum Liability
• Comp / Collision
Speeding 6-10
$175
Rachel, 38
Zip: 10901
KIA Optima LX
• State Minimum Liability
Speeding 11-15
$161
Aiden, 24
Zip: 07016
Genesis G70
• 15,000/30,000 Liability
• Comp / Collision
Speeding 16-20
$133
Agnes, 32
Zip: 18444
Ford Fusion S
• State Minimum Liability
• Comp / Collision
Speeding 21+
$237
Leonard, 23
Zip: 15146
KIA RIO S
• State Minimum Liability
• Comp / Collision
coverageLast Updated Mar 16, 2024
A DUI conviction typically causes Plymouth Rock insurance rates to go up. In many cases, you'll have to ask your Plymouth Rock agent to file an
SR-22 insurance certificate
on your behalf. Check out the table below to see real Plymouth Rock quotes for drivers with DUIs.
card cover
Roger (33 years old)
DUI
coverageCoverage
State Minimum
locationBedford Hills, NY
carSubaru Impreza Sport Limited
$103
per month
card cover
Hallie (35 years old)
DUI
coverageCoverage
50,000 per person
100,000 per accident bodily injury
Comp / Collision
locationNew Hartford, CT
carHyundai Santa FE Sport
$143
per month
card cover
Douglas (35 years old)
DUI
coverageCoverage
State Minimum
$572
per month
card cover
Bertha (29 years old)
DUI
coverageCoverage
50,000 per person
100,000 per accident bodily injury
Comp / Collision
carBMW 440Xi Gran Coupe
$602
per month
card cover
Ricardo (37 years old)
DUI
coverageCoverage
50,000 per person
100,000 per accident bodily injury
Comp / Collision
$480
per month
If you have an at-fault accident, you should expect your Plymouth Rock insurance rates to climb. The table below shows quotes that drivers found with Plymouth Rock after an at-fault accident.
Accident TypePremium (monthly)CustomerCarInsurance Coverage
At Fault With Injury
$95
Francisco, 47
Zip: 14608
Toyota Corolla L
• State Minimum Liability
At Fault With Injury
$187
Violet, 26
Zip: 07022
Honda HR-V LX
• 50,000/100,000 Liability
• Comp / Collision
At Fault With Injury
$191
Stella, 46
Zip: 18013
Subaru XV Crosstrek 2.0 Limited
• 50,000/100,000 Liability
• Comp / Collision
At Fault With Injury
$189
Fannie, 33
Zip: 07305
Honda HR-V EX
• 100,000/300,000 Liability
• Comp / Collision
At Fault With Injury
$167
Grace, 51
Zip: 08403
Lexus ES 350
• State Minimum Liability
coverageLast Updated Mar 15, 2024
Outside of at-fault accidents and DUIs, other driving violations will likely raise your rates, too. Take a look at the table below to see how different violations could affect your rates with Plymouth Rock.
ViolationPremium (monthly)CustomerCar
Careless Driving
$255
Lexus IS 350
Cell Phone
$104
Chevrolet Cruze Premier
Illegal Turn
$277
Audi A4 Premium
Leaving scene of an Accident/Hit and Run
$85
Ford F150 Supercrew
Defective Equipment
$252
Ford Focus SE
coverageLast Updated Mar 18, 2024

FAQs

Plymouth Rock is a good auto insurance company overall. According to our data, real Plymouth Rock policyholders gave the company 4.2/5 stars overall, which is better than the national average of 4/5 stars.
Additionally, Plymouth Rock has a financial strength rating of A- with AM Best and scores 0.13 with the National Association of Insurance Commissioners (NAIC). 
Plymouth Rock Assurance is owned by Plymouth Rock Company Incorporated. 
In 2019, Plymouth Rock opened its new headquarters location in Woodbridge, New Jersey.
Plymouth Rock Assurance provides a wide range of insurance products, including:
  • Auto insurance
  • Homeowners insurance
  • Renters insurance
  • Motorcycle insurance 
  • Flood insurance
  • Condo insurance
  • Pet insurance
  • Umbrella insurance 
  • Term life insurance
  • And more
Plymouth Rock covers Massachusetts, New Jersey, Connecticut, New Hampshire, New York, and Pennsylvania.

Read all Plymouth Rock Car Insurance Reviews

Methodology

The Insurance Research Team analyzes insurance products and services to drive insights and help consumers make informed purchase decisions. Insurance research: We analyzed over 25 million car insurance quotes; conducted the largest insurance shopping survey (over 18,000 customers surveyed and 120 carriers reviewed in the past 18 months). We surveyed insurance policyholders for their experience with their insurers in the following areas: (1) insurance cost (2) customer service (3) insurance buying experience (4) insurance renewal experience (5) claim experience. In addition, we asked people what they like about their insurers and what areas in which their insurers could improve. The driver characteristics used in calculating average rates for auto insurance include: single driver, single car, currently insured, clean driving record.  For the quotes and sold policies included in this article, please note that personal information has been hidden. Not all customers find savings. Team: The team consists of licensed insurance agents, insurance industry veterans, and data scientists.

Meet Our Experts

avatar
R.E. Fulton
badge icon
Licensed Insurance Agent —Senior Content Writer
R.E. Fulton is an expert insurance writer specializing in car ownership topics from car shopping and loan advice to insurance and repair guides. R.E.’s mission is to create unique and accessible content that helps readers to become more successful and independent car owners. R.E. has written and edited over 900 high-performing articles for Jerry, with an average of 1 million+ views.
As a senior writer on Jerry’s editorial team, R.E. draws on over 10 years of experience as a professional writer and digital publishing specialist. Prior to joining Jerry’s editorial team in 2021, R.E. worked as a writing coach at Columbia University, the Rochester Institute of Technology (RIT), and the University of Rochester. They serve as a managing editor for peer-reviewed history publication Nursing Clio, where their work has appeared regularly since 2015.
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Lina Zhang
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Licensed Insurance Agent
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Licensed in 50 states and Washington DC
Lina Zhang is Vice President of Operations at Jerry. She helped to found Jerry in order to take the confusion and mystery expenses out of car ownership and help drivers achieve financial success. Leading a global team responsible for operations, talent acquisition, legal, and content, Lina has been a key contributor to the AllCar™ app’s 10x growth in its first year of operation. Prior to Jerry, Lina and her Jerry co-founders, Art Agrawal and Musawir Shah, created YourMechanic, the largest on-demand car repair services provider. In one year, Lina built and scaled YourMechanic operations from just five markets to more than 50. The trio left YourMechanic to incubate Jerry at Y Combinator in 2017. Lina’s previous roles include intellectual property attorney at Morrison & Foerster LLP and a biomedical researcher at Stanford University.
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Josh Damico
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Head Of Insurance Operations
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18+ Years Experience in Insurance
Josh Damico is Jerry’s vice president of insurance operations and a licensed insurance professional with nearly two decades of experience in the industry. Previously, Josh held executive roles at Geico, where he had vast regional oversight and leadership opportunities.  He holds a bachelor’s degree in business administration and management from Medaille College, and has appeared on news channels including FOX and CBS to offer insurance expertise and tips to drivers across the country. His work has appeared in Business Insider, Kelley Blue Book, and Digital Insurance and been quoted in The Balance, GOBankingRates, and Inspiring Workplaces.
*Illustration only. For all the pricing information presented in this article (including various tables), please note that not all customers find savings and the information is for illustrative purposes only. Savings depend on type of car, location, policy features, driving history and other factors. Drivers who switch through Jerry save over $70/month on average.