Your Guide to Farmers Roadside Assistance

Farmers roadside assistance costs an average of $23 per year and is available to all current Farmers policyholders.
Written by Sarah Gray
Edited by Jessica Barrett
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While many drivers choose to get roadside assistance through auto clubs, like AAA, this kind of coverage can be affordably added to your current Farmers
auto insurance
policy.
Farmers
roadside assistance is available in 42 states and costs an average of just $23 to add to any existing policy.

Here’s what Farmers roadside assistance covers

Farmers roadside insurance coverage provides essential roadside services, such as jump starts, towing services, lockout assistance, and more: 
  • Towing: Up to $150 worth of coverage for emergency towing to the nearest certified repair facility.
  • Dead battery service: Battery jump starts are included, and emergency battery replacement is available with battery purchase.
  • Winching service: If you’re stuck in the mud, snow, or a ditch, and you’re within 100 feet of a legal, paved road, Farmers will send a tow truck to pull you out.
  • Flat tire change: Professional assistance installing your spare tire. If you don’t have a spare, you’ll have to pay for a replacement.
  • Lockout assistance: If you lock your key in your car, Farmers will pay for a locksmith service provider to get you back inside. But if you’ve lost your keys, the cost of replacement is on you.
To qualify for
Farmers roadside assistance
, you must have a Farmers car insurance policy, though you don’t have to have a
full coverage policy
. Farmers’ emergency roadside assistance is available 24/7 in the U.S. and Canada and covers any vehicle listed on your Farmers’ policy.
Be aware that roadside assistance isn’t applicable if you’ve gotten into a collision with another vehicle.
Recovery towing is included as part of your
collision coverage
or the at-fault driver’s
property damage liability
.
If you are at fault for the accident, you may have to pay for the tow yourself.

How to get service from Farmers roadside assistance

Farmers roadside assistance is available through the Farmers Insurance Agency’s mobile app, online, or via phone. 
  • Mobile app: Get real-time notifications, updates, and a turn-by-turn progress map to track your dispatched help.
  • Online: Enter your policy number and birth date to access and request assistance.
  • By phone: Call 1-800-435-7764, and ensure you have your policy number ready to request help.
app screenshot
No matter how you choose to access your Farmers roadside assistance, you’ll likely need to provide information found on your policy documents.
Jerry
users can upload their Farmers roadside assistance documents and other policy information to the app’s Glovebox, so it’s always handy when you need it.

How long does Farmers roadside assistance take?

Completing a claim to get Farmers to send assistance takes about five minutes, and help will be dispatched immediately.1 How long it takes to arrive depends on your current location, traffic conditions, and other factors, like weather.

Farmers roadside assistance costs around $23

Farmers roadside assistance costs between $12 and $36 per year or about $1 to $3 per month. How much you’ll pay depends on where you live and the type of car you drive.

Farmers roadside assistance vs. AAA: How does it stack up?

Service
Included with Farmers roadside assistance plans
Included with AAA Basic membership
Towing
Lockout services
Fuel delivery
Battery service and jump starts
Flat tire service
Minor roadside repairs
Extrication/winching services
Rental car benefits
Motorcycle assistance
In addition to offering more services at the Basic level than Farmers’ roadside assistance plan, AAA also offers Plus and Premier memberships that extend towing mileage and add other services, like trip assistance.2
But AAA is more expensive than Farmers roadside assistance, even at the base level. Classic-level membership with AAA will cost $25 per year, no matter where you live or what car you drive.

Is Farmers roadside assistance worth it?

If you’re looking for basic assistance at a low price, Farmers roadside assistance is worth it. If you’re looking for more comprehensive roadside assistance that also offers travel discounts and other perks—and you’re willing to pay a bit more for it—you’ll be better off with AAA.

FAQs

What is Farmers roadside assistance phone number?

Farmers roadside assistance phone number is 1-800-435-7764. Assistants are available to take your call 24/7.

Is roadside assistance free with Farmers Insurance?

No, roadside assistance is not free with Farmers Insurance. Policyholders should expect to pay an average of $23 per year to add this optional coverage to their policy.

Is Farmers Insurance 24-hour customer service?

Farmers agents and customer service representatives are available to help you with claims, including roadside assistance claims, 24 hours a day, seven days a week.

Does Bristol West have roadside assistance?

Yes,
Bristol West
does offer roadside assistance as an available add-on to full-coverage auto insurance policies.

How do you handle common roadside emergencies?

Your top priority during a roadside emergency should be safety—yours, your passengers’, and other motorists’. If possible, get your vehicle off the road, then stay inside and wait for help, especially if you’re on a busy road or interstate. You may be tempted to try to fix your car yourself, but outside a vehicle on the side of the road is one of the least safe places to be.3

Is Farmers Insurance leaving Florida?

Farmers Insurance Company announced plans to withdraw from the Florida and California insurance markets in 2023. The carrier will no longer write new policies in these states, nor will it renew any existing homeowners, auto, or umbrella policies.

What is the difference between roadside assistance and towing?

Towing is usually a service included in roadside assistance coverage. Roadside assistance can—and usually does—include other services, such as jump starts, lockout services, and tire changes.

Does Farmers cover a locksmith for keys locked in a car?

Farmers roadside assistance program does include locksmith services if you’ve locked your keys in your vehicle.

Is Farmers roadside assistance as good as AAA?

Farmers roadside assistance services are comparable to AAA’s Basic membership, and sometimes at a lower price. But AAA’s memberships offer a greater variety of services and are available in all 50 states. Overall, Farmers roadside assistance isn’t as good as AAA.

Can I use my Farmers roadside assistance plan for someone else?

Like most car insurance companies, Farmers roadside assistance plans only cover vehicles listed on the policy. You would not be able to use your assistance plan to help another driver, even if you’re a passenger in their vehicle.

How often can I use Farmers roadside assistance?

Farmers policyholders can use their roadside assistance plans up to three times per year. You can still get assistance through Farmers after three uses, but you’ll be responsible for paying for the services out of pocket.

How can I get reimbursed for towing?

To get reimbursed for towing costs, you’ll have to
file a claim
with Farmers online or through the mobile app. 

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