Is Infinity Roadside Assistance Worth It?

Infinity Roadside assistance is offered to California drivers, but you’ll have access to services throughout the country. Keep reading to learn more!
Written by Jessica Gibson
Reviewed by Amy Bobinger
Infinity Auto insurance is only available in
California
, but since Kemper, a national insurance carrier, operates it, you’ll have optional roadside assistance anywhere. Although roadside assistance isn’t offered as an endorsement, you can sign up for Infinity’s free program and only pay for roadside services that you use.
  • Infinity offers towing, battery jumps, fuel delivery, locksmith services, and more as part of its DriverClub program.
  • Roadside assistance is just a phone call away. Reach Infinity at 877-512-6964.
  • Infinity’s DriverClub is a free program that you only pay for if you use it.
  • Infinity operates in California, but you can use roadside assistance through Kemper’s national coverage.

What does Infinity roadside assistance cover?

With Infinity’s roadside assistance plan, you get basic services for any car you’re driving or riding in as long as you’re a member of Infinity’s DriverClub. Here’s what’s covered:
  • Battery jump starts: Don’t let a dead battery strand you! Infinity will send a technician with
    jumper cables
    to get your car started so you can be on your way.
  • Fuel delivery: So you forgot to fill up, and now your vehicle is at empty. Don’t worry! Infinity will deliver fuel, and you can drive to a gas station to finish refueling.
  • Locksmith services: Locking your keys in your car is the worst, but roadside assistance immediately dispatches a locksmith, so you’re not waiting all day.
  • Flat tire changes: Has it been a while since you’ve
    dealt with a flat tire
    ? Infinity will send someone to get the spare onto your vehicle.
  • Towing services: Roadside assistance is there for you when you can’t figure out what’s wrong with your vehicle. Infinity will send a truck to tow your vehicle to a nearby repair shop.
Remember, roadside assistance isn’t just for cars. You're covered if you’re cruising along a California highway on your motorcycle! You can also get roadside assistance through Kemper for boats, ATVs, and RVs.
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How to use Infinity’s roadside assistance program

It’s simple to get the help you need. Just call 877-512-6964 to reach Infinity’s roadside assistance service. They’ll ask for your 15-digit membership number and send help immediately. They’ll even stay on the line until help gets to you! The service center is available 24/7. 
Be aware that roadside assistance isn't applicable if you’re in a car accident. You’ll need to rely on your collision coverage or the at-fault driver’s liability insurance.

How much does Infinity roadside assistance cost?

Infinity doesn’t offer roadside assistance as an add-on or endorsement to your existing policy. Instead, it’s a freely available program that you only pay for if you use it. This way, you don’t pay for a service you never use!
If your car does break down or you run out of gas, for instance, and you call Infinity’s roadside assistance, they’ll send help and charge you only for the services you need. However, Infinity’s website also notes that they’ll charge you a flat $59.99 for using roadside assistance, so it doesn’t hurt to ask about fees when you call the service center.
While paying for services you use isn’t a bad deal, paying $59.99 is the same as a basic
AAA
membership fee. Let’s see how the two programs compare.

Infinity roadside assistance vs. AAA

It’s a little tricky to compare Infinity’s services with AAA since Infinity doesn’t provide coverage limits. In general, the two programs offer the same essential services: towing, flat tire service, emergency fuel delivery, a battery jump, and locksmith service. However, AAA also provides basic mechanical coverage to get your vehicle running.
AAA also has a more extensive coverage network—all of the U.S. plus Canada. Unlike DriverClub, you can choose from three tiers of coverage, including Classic or Basic, Plus, and Premier. With the top-tier plan, you’ll get up to 200 miles of towing, up to $1,500 in trip interruption protection, and travel discounts.
Infinity’s DriverClub is a good option if you don’t think you’ll ever use the roadside services. However, you’ll break even with AAA the first time you call for help, and you won’t get the additional benefits that come from a AAA membership. AAA might be the way to go if you travel frequently or just want greater peace of mind.
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FAQs

Yes, Kemper owns and operates Infinity. Although Infinity only covers California drivers, Kemper is a national insurance provider.
Not if you sign up for Infinity DriverClub! You don’t have to have an Infinity insurance policy to sign up for DriverClub membership. The program is free to join, and you get 24/7 roadside assistance. If you do use the roadside assistance services, you will be charged a set $59.99 fee.
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