Is 21st Century Insurance Roadside Assistance Worth It?
Roadside assistance is availab.le to all 21st Century insurance policyholders at no additional cost—here’s how it works
Written by Rebecca Wardell
Reviewed by Shannon Martin
When you insure your car with 21st Century Insurance, you gain access to their 24-hour Roadside Assistance Program at no additional cost. Roadside assistance services are available at (800)-439-5587.
- 21st Century Insurance’s Roadside Assistance Program is available to every driver and car included on a 21st Century policy.
- It is available at no additional cost to policyholders.
- The benefits of 21st Century roadside assistance are cost and convenience.
- 21st Century Insurance’s Roadside Assistance Program is available to every driver and car included on a 21st Century policy.
- It is available at no additional cost to policyholders.
- The benefits of 21st Century roadside assistance are cost and convenience.
What does 21st Century roadside assistance cover?
21st Century Insurance’s roadside assistance offers the usual array of roadside services to all drivers and cars listed on a 21st Century
car insurance
policy. Customers are covered for up to five incidents per year, more than some big-name carriers.Here are some of those services:
- Towing: 21st Century will cover up to $75 for your vehicle to be towed to a nearbycar repairshop. Most towing services will charge a base fee and an additional by-the-mile fee.
- Winching: If your car is stuck in mud or snow, up to $75 in winching services will be covered by 21st Century.
- Locksmith: This program covers up to $75 for locksmith services if you accidentally lock your keys inside your vehicle (it happens).
- Flat tire assistance: Not surewhat to do with a flat tire? 21st Century will help with a tire change, although usually, you will have to cover the cost of the replacement tire.
- On-site mechanical adjustment: You are covered for up to $75 for amobile mechanic(if the situation is mild enough).
- Battery jump starts: If yourcar battery dies, 21st Century will come out to jump-start your car to get you back to driving.
- Gas delivery: 21st Century will cover the cost of fuel delivery (but not the fuel) If you run out of gas.
While the roadside assistance program covers an array of services, here are some things that aren’t covered:
- Policyholders who are also AAA or OnStar members
- Motorcycles or collector vehicles
- Comprehensive vehicle losses (you can’t call them to tow your vehicle at the scene of an accident)
- Supplies like replacement tires (only labor costs are covered)
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4.7/5 rating on the App Store | Trusted by 5+ million customers and 7 million cars4.7/5 app rating | Trusted by 5M+ driversHow to use 21st Century’s roadside assistance program
You can access 21st Century’s roadside assistance by calling (800)-439-5587—open 24 hours a day at no additional cost to policyholders.
If you’re not stuck with a malfunctioning vehicle but have non-emergency questions about the program, it’s a good idea to contact a 21st Century agent.
How much does 21st Century roadside assistance cost?
21st Century’s Roadside Assistance Program is available for all drivers and private passenger vehicles listed on a 21st Century car insurance policy at no additional cost.
Whether it’s called roadside assistance or
towing and labor coverage
, most insurance providers offer some sort of emergency assistance coverage for a fee. At no additional cost and up to five covered incidents annually make 21st Century Insurance an attractive option.Other insurance providers usually charge $15 to $150 per year, but they also tend to cover more than 21st Century’s $75 for services like towing, winching, and locksmiths.
GEICO insurance
is another affordable option at only $14 per year.Some drivers will purchase auto club memberships that also provide hotel, restaurant, and other travel-related discounts. AAA is a popular choice and, for comparison, a membership costs between $59.99 and $119.99 per year.
Bottom line: Knowing that help is just a phone call away in an emergency can give drivers peace of mind on the road. 21st Century’s roadside assistance program is pretty basic and comes for free with all policies—is it still worth it to look into a
AAA membership
? 21st Century roadside assistance vs. AAA
It’s important to know that if you are a 21st Century policyholder and a AAA member, your 21st Century roadside assistance coverage is vetoed.
AAA roadside assistance covers members regardless of if they are driving their own car, a friend’s car, or a rental. Each cardholder is eligible for up to 4 service calls annually and the available services are very similar to 21st Century’s.
AAA membership is tiered, with higher tiers offering extra benefits like extended towing miles, coverage for the cost of fuel during fuel delivery, and discounts at approved repair shops.
The main advantages of sticking with 21st Century are convenience and cost. Roadside assistance is added automatically to your policy at no additional cost.
The main advantages of picking up a AAA membership are more comprehensive roadside coverage (i.e., more covered towing miles) and access to other AAA perks like discounts at restaurants, hotels, car repair shops, lost baggage coverage, trip interruption protection, and more.
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FAQs
What is 21st Century’s roadside assistance number?
21st Century’s roadside assistance number is (800)-439-5587. For questions about the program, you can call (877)-310-5687.
Do I need to be a 21st Century customer to use their roadside assistance?
Yes. 21st Century roadside assistance only covers roadside services for drivers and cars listed on a 21st Century policy.
