Debuting for the 2017 model year, the new Chrysler Pacifica was meant as a replacement for the outgoing Chrysler Town & Country minivan, which had been in production for nearly three decades.

The Pacifica received its most recent facelift in 2021 when it got new exterior styling and available all-wheel-drive.

It sold

61,525

units in the U.S. in its first year in 2016. Sales for the Pacifica have been trending downward since it peaked at 118,322 units in 2018. It's possible that the facelift has proven effective, as midway through 2022, the automaker reported nearly half that amount of sales.

But it's still to be seen if it can maintain this sales momentum as consumers continue to gravitate toward

SUVs

over cars and the humble but generally un-sexy minivan.

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Mixed reviews

It might not maintain that sales momentum past this refresh cycle if the less-than-lukewarm reception given to the Pacifica by

Consumer Reports

(CR) is any indicator.

The publication rated it 57 out of 100 with a road test score of 85 out of 100, a predicted reliability score of 1 out of 5, and a predicted owner satisfaction score of 4 out of 5.

CR praised the Pacifica for its versatile interior, ample storage, great fuel economy (for hybrid versions), its infotainment system (which it calls one of the best available) as well as its all-wheel-drive offering.

It knocked the Pacifica's noisy engine and SUV-like fuel economy (for regular gas-powered models), as well as the deletion of its Stow 'n Go seating cargo space in the hybrid model.

Car and Driver

gave the Chrysler Pacifica a more favorable treatment, awarding it a 9.5 out of 10 rating in its review. It cited its flexible interior, optional plug-in hybrid offering, and its premium-feeling higher trim levels while lamenting that it's not as quick as other vans and some interior plastics make the overall van feel a little cheaper.

But that doesn't seem to matter, as minivans are seeing a strange revival due to increased storage, more safety features, and less ugly designs.

MORE: The Voyager vs. Pacifica: Which Chrysler Minivan Is Right for You?

Is it worth the cost?

It's not a cheap van, either. The Chrysler Pacifica starts at $37,095 and goes up to $54,167 for the gas-powered model, while the hybrid model starts at $46,978 and can reach as high as $56,172—and that's without the all-wheel drive option available for its gas-powered broodmate.

You can get a more feature-rich SUV verging on premium from domestic automakers for less than that, albeit without the sliding doors you'd expect with a minivan.

For the family on the move

The Chrysler Pacifica (and the minivan in general) holds a place in the hearts of many a soccer/little league parent, and its ample storage space and seating for seven means it's perfect for its stereotypical use as a shuttle for busy families with plenty of extracurriculars.

If you're shuttling your kids to basketball or band practice, you're probably too busy to worry about saving a little more on your car insurance. The best way to get the lowest rate is to shop around—and who has time for that?

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