While many companies take great care of your vehicle once they have it in their possession, some are a little less professional than others. If you do notice damage after picking up your car, it’s good to know who bears the responsibility for paying any damages so that you can pursue the correct course of action.
Inspect your car before and after valet use
Inspecting your car before you leave the valet area, and especially before you give a tip, represents the best way to protect yourself when it comes to a valet attendant damaging your car.
Once you drive away, it becomes much more difficult to prove that the damage to your car occurred at the valet parking lot. When performing an inspection after picking up your car from valet parking, perform the following checks.
What to do if valet damages your car
You should also speak with the valet manager. The company might have a claim form. If they do, get one and fill it out before you leave. When you sign it, make sure the management signs it as well. Finally, get a copy for your records.
Who is responsible when a valet damages your car?
The responsible party when a valet damages your car depends on the valet company and who is at fault. The following section details the responsible parties depending on the circumstances.
Depending on the establishment, the hotel or restaurant the valet company serves might cover any damages to your car or pay for stolen property. This might even give you some recourse if for some reason the valet company refuses to honor your claims.
If the valet company has neither of the above insurance coverage, then your collision coverage, if you carry it, should pay for any damages. Otherwise, you will have to pay for any damage out of pocket or sue the valet company in court, both potentially expensive options.
Regardless of what plan you get though, make sure to check your car for damage when picking it up from the valet. That way, no matter who has to pay, you can prove whether the damage occurred in their care.