All About Metromile Car and Home Insurance

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While not the first car insurance company to use a pay-per-mile model, Metromile Insurance streamlined the process to make it easier for customers to use. Although it’s not as large of a company as other insurance providers, Metromile has grown rapidly since its founding in 2011.

How Metromile Insurance compares to other insurance companies

Metromile Insurance bases your insurance premium on the number of miles you drive. To determine how many miles you’ve driven, the company issues all drivers a Metromile Pulse device, which plugs into the OBD-II port on your vehicle to give it access your mileage and other vehicle information.
Starting with a base monthly rate, Metromile charges you a per-mile rate. Adding your base rate to your monthly mileage total gives you what you pay per month in premiums. Your premiums are adjusted according to several factors, such as your age, the type of vehicle you drive, and your overall driving history.

Types of car insurance provided by ­­­Metromile Insurance

Metromile offers standard car insurance to its customers, including the following insurance types:

Coverage options provided by ­ Metromile Insurance

In addition to standard car insurance, Metromile also offers a couple of optional insurance coverage options. These coverage options from Metromile include:
  • Rental reimbursement
  • Emergency roadside assistance

Discounts you can get through Metromile Insurance

To keep insurance premiums low, Metromile also offers a variety of discounts, including:
  • Anti-theft discount
  • Multi-vehicle discount
  • Defensive driving discount

States in which you can find Metromile Insurance

As a relatively small company, Metromile Insurance operates exclusively in the following states:
  • California
  • Illinois
  • New Jersey
  • Oregon
  • Pennsylvania
  • Virginia
  • Washington

Available Metromile Insurance apps

The Metromile Insurance Smart Driving App allows you to view data from various trips, including such information as variations in speed, the amount you spend on gas, and how long it takes you to get to your destination.
The app also helps you determine where you’re parked and can give you helpful alerts about street sweeping schedules in specific cities to help you avoid a ticket. Plus, the app uses the Metromile Pulse to help monitor your mileage and keep an eye on your car’s health.

The Better Business Bureau (BBB) and A.M. Best ratings for Metromile Insurance

To check the viability of a company, Metromile customers can check the BBB and A.M. Best Websites for more information. The BBB rates companies according to the company’s ability to resolve customer complaints. Metromile has received a BBB A+ rating, signaling to customers that Metromile deals with customer complaints in a timely manner.
Customers can also check the financial stability of a company through A.M. Best, which rates insurance companies from superior to poor according to each company’s ability to meet its insurance obligations. Unfortunately, Metromile Insurance currently does not have an A.M. Best rating.
While Metromile Insurance is a young company, it seems to be on the path to bringing affordable insurance through its pay-per-mile model to customers in its operating areas. With plans to expand into other states, Metromile seeks to bring standard insurance to low-mileage drivers who don’t want to subsidize the driving habits of high-mileage drivers.

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