All About Mercury Car and Home Insurance

Recognized by Forbes as one of "America's Most Trustworthy Companies," Mercury Insurance offers a selection of car and home insurance options.
Written by Cheryl Knight
Reviewed by Carrie Adkins
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Operating in 11 states across the U.S.,
Mercury Insurance
provides car and home insurance to residents.
The company was founded in 1961 in California and is headquartered in Los Angeles. Originally started to serve as a low-cost alternative to more expensive policies from the larger insurance companies of the time, Mercury has garnered numerous accolades, including being named a Top Five Best Auto Insurance Company by Insure.com and one of America's Best Midsize Employers by Forbes magazine.
Read on to learn everything you need to know about Mercury's services, including car and home insurance.
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How Mercury Insurance compares to other insurance companies

Low rates, excellent coverage, and local agents who work closely with customers set Mercury Insurance apart from its competition. With more than 50 years of experience, Mercury Insurance has grown to become an industry leader in California, serving as the fourth-largest insurer of private passenger automobiles in the state.
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Mercury car insurance

Mercury offers some of the best rates with great coverage for car insurance. Here are some of the types of car insurance available for customers.

Types of car insurance

Car insurance from Mercury provides the typical array of standard coverage options, including:
Other car insurance coverage options include rental-car coverage and roadside assistance.

Mercury home insurance

If you're just looking for home insurance (or maybe you want to bundle your home and auto), here are the types of home insurance and coverage options offered by Mercury.

Types of home insurance

Mercury also offers a wide selection of insurance coverage for your home, including:

Additional home insurance coverage options

Mercury also has a variety of coverage options to go along with a standard home insurance policy, such as:
  • Extended replacement cost
  • Guest medical protection
  • Identity theft protection
  • Additional personal property coverage
  • Earthquake insurance

Mercury Insurance discounts

Mercury Insurance understands the need to keep insurance premiums affordable. To do this, the company offers a variety of discounts for car and home insurance, covered in more detail in the section below.

Mercury auto insurance discounts

Car insurance discounts from Mercury include:
  • Multiple car discount
  • Affinity discount
  • Anti-theft discount
  • Good student discount
  • Multi-policy discount
  • Driver education discount
  • Safety feature discount
  • Anti-lock brakes discount
  • VIN etching discount
  • Low-mileage discount

Mercury home insurance discounts

Mercury home insurance discounts include:
  • Multi-policy discount
  • Protective devices discount
  • Fire-resistant construction materials discount
  • Newer home discount
  • Gated community discount

States Mercury Insurance is offered

Unlike many insurance companies, Mercury Insurance focuses on just a few states. The 11 states that Mercury operates in include:
  • Arizona
  • California
  • Florida
  • Georgia
  • Illinois
  • Nevada
  • New Jersey
  • New York
  • Oklahoma
  • Texas
  • Virginia

Available Mercury Insurance apps

Mercury Insurance also offers a couple of apps for its customers, including Mercury Portal and Mercury Assist.
The
Mercury Portal
app for Android allows customers to view their policy, make a payment, and contact an agent, all from their mobile device.
The
Mercury Assist
app for Apple devices allows Mercury customers to access 24-hour emergency and accident assistance with Total Care, as well as to connect directly to a Mercury Case Manager through its Live Chat function.

Mercury Insurance ratings and reviews

One of the easiest ways to check out the validity of a company is through its ratings with the BBB and A.M. Best. The BBB rating signifies a company's responsiveness to complaints from customers, while its A.M. Best rating serves as an indicator of a company's financial stability.
According to the BBB, Mercury Insurance has an
A- rating
, indicating that the company responds quickly to customer complaints and typically has a favorable resolution to customer problems.
According to A.M. Best, Mercury has an
A+ rating
. This rating indicates that Mercury Insurance has an overall good financial outlook, though recently the company downgraded Mercury Insurance's "financial outlook" to "negative" due to liability losses for car accidents in Florida and California from 2012 through 2014.
While not as big as some of the larger insurance companies in the U.S., Mercury Insurance serves as an industry leader in the states it does operate in. With recent favorable accolades, Mercury looks to continue to grow as a company, providing first-class service to its customers as it seeks to meet all of their insurance needs.
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